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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.7
1,890 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 1,890 reviews

February 29, 2024

very professional, accommodating , helpful and resolved car issues Very professional, accommodating, helpful and communicated with me to keep me informed on how repairs were going More

by benbrooklyn52
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 01, 2024 -

Napoli Nissan responded

Ben, we're glad to know our team at Napoli Nissan was able to provide you with a professional and accommodating service experience. We appreciate your feedback and look forward to assisting you in the future!

Helpful
February 29, 2024

Very low class person! Hold my extended warranty money for 4 months! then he asked me to leave his office what I ask him for the delay! never deal with Napoli or refer peop More

by michael.obeid
Recommend Dealer
No
Employees Worked With
Frank Acompora
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Feb 29, 2024 -

michael.obeid responded

Very low class people never go back them never recommend them to anybody Frank acapora

Mar 20, 2024 -

Napoli Nissan responded

Michael, We appreciate you leaving us your feedback and we're disappointed that you didn't have a five-star experience. We value your input and will address this with our team to ensure future visits meet our expectations. Please give us a call if you have additional information that will help us improve. Thank you, Scott Haverl - General Manager - 203-877-5141

Helpful
February 29, 2024

I went in for a concern regarding my glove box compartment not shutting all the way and the light staying on. They were quick with diagnosing the problem and told me they would order the part in a More

by Bferrettix3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior I think
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Mar 01, 2024 -

Napoli Nissan responded

We're glad to know that you had a positive experience with us at Napoli Nissan! We always aim for quick and efficient service. Thanks for trusting us with your vehicle's needs, we'll be here when the part arrives!

Helpful
February 29, 2024

The overall best 'auto sales' experience that I've had! The entire Napoli team creates a wonderful experience and makes a darn good popcorn!! More

by glenn.grella
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
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Mar 01, 2024 -

Napoli Nissan responded

Glenn, we're delighted to know you had a great experience with our team at Napoli Nissan. We'll keep the popcorn popping for your next visit!

Helpful
February 28, 2024

Worked with Naz - professional, courteous, and extremely personable, as always. Brendan and Mike were equally as great and assisted with the financing. They all make the car buying experience exceptional. More

by ANTHONY.CAPONERA
Recommend Dealer
Yes
Employees Worked With
Naz
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Feb 28, 2024 -

ANTHONY.CAPONERA responded

Highly recommend, exceptional service from Naz, Brendan and Mike.

Feb 29, 2024 -

Napoli Nissan responded

Anthony, We're happy our team provided unparalleled customer service during your visit! Thank you for rating Napoli Nissan five stars! Enjoy your new ride!

Helpful
February 28, 2024

Friendly, courteous, great at explaining and very efficient in explaining problems as well as keeping you updated on your vehicle while you work! More

by MARYANA.RAMIREZ
Recommend Dealer
Yes
Employees Worked With
Omar I believe
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Feb 29, 2024 -

Napoli Nissan responded

Maryana, we're glad to know you had a positive experience at Napoli Nissan! Our team is always here to keep you updated and explain any issues. Thanks for your kind words!

Helpful
February 27, 2024

I've known Lenny Napoli for a long time. I always go to him. Everybody is very nice there all the time. Thank you. More

by Rayb1129
Recommend Dealer
Yes
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Feb 28, 2024 -

Napoli Nissan responded

Ray, we're glad to know that you've had consistently positive experiences with Lenny and our team at Napoli Nissan. Thank you for your continued support! We'll see you next time. Safe travels!

Helpful
February 26, 2024

Liars and will never buy another car from them, or service my car. I will also tell everyone I can to do the same More

by davchop
Recommend Dealer
No
Employees Worked With
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Mar 20, 2024 -

Napoli Nissan responded

We're sorry to hear about your experience. We strive for transparency in all our dealings, so this feedback is concerning. If you'd like to discuss this further or if there's anything else we can do to assist you, please don't hesitate to reach out. Thank you, Scott Haverl - General Manager - 203-877-5141

Helpful
February 23, 2024

Fantastic experience. Greeted me immediately by name every time I arrived at service. One time he was not available, but caught up with me before I left and apologized for More

by erikeka
Recommend Dealer
Yes
Employees Worked With
Omar Luzardo
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Feb 23, 2024 -

Napoli Nissan responded

Erikeka, it's great to know that Omar and our team at Napoli Nissan were able to provide you with such a fantastic experience. We strive for clear communication and personalized service - thank you for recognizing these efforts!

Helpful
February 21, 2024

Great experience as always but I didn't receive the video inspection that I usually receive More

by maria.jacinthe
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Feb 22, 2024 -

Napoli Nissan responded

Thank you, Marla! We appreciate you leaving us your feedback and look forward to seeing you again! - Napoli Nissan

Helpful
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