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Napoli Nissan

Milford, CT

4.7
1,863 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 1,863 reviews

February 09, 2024

On time for appointment and quick to complete the maintenance Thanks I am done. Nope More

by DAVES58
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 12, 2024 -

Napoli Nissan responded

Dave, thanks for trusting us with your vehicle maintenance needs! We'll see you again in the future. Safe travels!- The Napoli Nissan Team

February 09, 2024

No. I am done. This is very annoying. You get what you get. Next I will block you. More

by lisawrightington
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 12, 2024 -

Napoli Nissan responded

Lisa, thank you for the review. Please contact me directly if there are any communication preferences I can update for you in our system. Respectfully, Scott Haverl - General Manager - 203-877-5141

February 09, 2024

Took way too long. My car was there for almost 48 hours. And this recall was issued 10 years ago. What the xxxx took so long to contact me??? More

by Steveorg26
Recommend Dealer
No
Employees Worked With
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 12, 2024 -

Napoli Nissan responded

Steve, thank you for the review. We understand how important timely service is and apologize for any inconvenience caused by this experience. Your feedback is appreciated and will be used to improve our processes moving forward. If you'd like to discuss this further or have any additional concerns, please feel free to contact me directly. Thanks again, Scott Haverl - General Manager - 203-877-5141

February 08, 2024

Great experience Great experience, very informative on services I will need. Great experience, very informative on services I will need and service was fast. More

by KIMLAVETTERICH
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 08, 2024 -

Napoli Nissan responded

Thank you for the review, Kim! We're happy to hear you had a great experience with our team here at Napoli Nissan and we hope to serve you again in the future!

February 08, 2024

Professional service Car was completed on time and very pleased with my experience at Napoli More

by Kmariconda16
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 09, 2024 -

Napoli Nissan responded

Hi Conda, we're delighted to hear that you received professional service and that your car was completed on time at Napoli Nissan! Safe travels!

February 08, 2024

Dealership gets a 5 That all No more I'm done with servey Nothing else to say More

by Kmariconda16
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 09, 2024 -

Napoli Nissan responded

We're honored to receive your five-star rating! Thanks so much for your support and please don't hesitate to reach out if our Napoli Nissan team can be of service again in the future!

February 07, 2024

I was greeted and addressed as soon as I arrived. Luis was friendly and courteous and delivered in time he originally estimated. More

by AA2
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 07, 2024 -

Napoli Nissan responded

We're glad to know you had a positive experience with Luis at Napoli Nissan! We strive for friendly and timely service, so it's great to hear we hit the mark. Thanks for your review!

February 07, 2024

they did a super good job they did a super good job, They are very friendly and very attentive to their customers, More

by rodriguezangie_2010
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
Feb 08, 2024 -

Napoli Nissan responded

We're glad to know you had a positive experience with our team at Napoli Nissan! We always strive to be friendly and attentive. Thanks for the review, we appreciate it!

February 07, 2024

they did a super good job, They are very friendly and very attentive to their customers, Me and my family recommend it without a doubt More

by rodriguezangie_2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Tavarez
Feb 08, 2024 -

Napoli Nissan responded

We're delighted to know that you and your family had a positive experience with us at Napoli Nissan! We appreciate your recommendation and see you again! Safe travels!

February 07, 2024

Nice helpful people. Bought a few cars from them and they always try to give us everything we want plus more. Would definitely come back. More

by Rmfischer0511
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
Feb 08, 2024 -

Napoli Nissan responded

We're glad to know you've had consistently positive experiences with our team at Napoli Nissan. Thank you for your loyalty and we look forward to serving you again in the future!

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