Back

Napoli Nissan

Milford, CT

4.6
2,321 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
Contact Dealership

688 Bridgeport Ave

Milford, CT

06460

Directions

By Type

Showing 2,321 reviews

November 23, 2021

Easy and Efficient service. Would us Napoli again when more stock comes in hopefully soon More

by CATHERINEMAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Napoli Nissan responded

Catherine, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ricky met your expectations. Thank you again for choosing Napoli Nissan, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

November 23, 2021

Very good and professional. They did a quick job I was in and out in 1 hour. More

by NAKISHA.CADORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Napoli Nissan responded

Nakisha, Thank you for your very kind review. Luis and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Nissan. Scott Haverl General Manager

November 22, 2021

Customer service was exemplary. My transaction was very smooth and my sales associate went overboard in meeting my needs. Ricky Mills was not only professional but courteous and informative. More

by sleeve47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Napoli Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Ricky delivered such an excellent experience! Scott Haverl General Manager

November 22, 2021

Good service. Came back for a second year in a row to this dealership. Would come again. More

by hopedymond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Napoli Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Haverl General Manager

November 21, 2021

Everyone at Napoli Nissan is very helpful and professional. Our whole process of trading in our lease and purchasing a new vehicle only took 3 hours. We are very happy with our 2022 Nissan Pathfi More

by EC1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Napoli Nissan responded

Thank you so much for choosing Napoli Nissan! Congrats on your new 2022 Nissan Pathfinder, and let RIcky know if we can be of any more assistance! Scott Haverl General Manager

November 20, 2021

Seamless transaction Ricky Mills was very kind to all my needs and questions. Beautiful car very nice people to do business with. More

by Dbettea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Napoli Nissan responded

It's fantastic to hear that Ricky provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Napoli Nissan! Scott Haverl General Manager

November 20, 2021

Had a minivan that broke down so I purchased another large vehicle with 3rd row seating because I needed it for my business and my family of 6. The vehicle I purchased needed a new engine after 2 days. More

by rebekah_a
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Napoli Nissan responded

Rebekah, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

Dec 18, 2021 -

rebekah_a responded

Thanks but as I suspected would happen, nobody has reached out. Communication is not something your employees have been good at since making the sale. Last person I spoke to told me my car would probably be done before the end of the month. That was in November.

November 20, 2021

Person waiting on me knew his stuff. Answered all my questions very throughly. Very pleasant More

by eyecogsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Napoli Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

November 19, 2021

Went to Napoli to buy the vehicle I currently an leasing from Nissan. Even though I did not purchase the vehicle from Napoli they could not have been more helpful. Both Warren Bailey and Ricky Mills in th More

by wdobosz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Bailey
Nov 20, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

November 18, 2021

Found a car that best suited me, in and out very quick, would highly recommend More

by sreyes10614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Bailey
Nov 18, 2021 -

Napoli Nissan responded

Thank you for sharing your experience with us! We truly appreciate your feedback! Scott Haverl General Manager

...
170
...