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Napoli Nissan

Milford, CT

4.6
2,321 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,321 reviews

October 28, 2021

Great service! Good experience. Nice people. Clean atmosphere. Very convenient and helped me with my service. More

by KLICSUJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Napoli Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

October 27, 2021

Great customer service. Punctual, patient & polite Great customer service. Punctual, patient & polite dealership, would recommend to anyone. Responsive & knowledgeable staff, been going for abou More

by JOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Napoli Nissan responded

Josh, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

October 26, 2021

Customers service is great ,no complaints I'm very happy with my car thank you More

by MARIAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Napoli Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

October 26, 2021

The best experience that I’ve ever had. Extremely The best experience that I’ve ever had. Extremely professional and no pressure environment. Would definitely recommend. More

by Klvalentino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Napoli Nissan responded

Thanks for your feedback on your recent visit to Napoli Nissan. I'm glad to hear that Ron was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Scott Haverl General Manager

October 25, 2021

The sale and delivery of our used vehicle was a great experience. Rick answered every question we had and knew the vehicles on the lot in and out. We will come back to Napoli in the future and recommen More

by Mike L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Napoli Nissan responded

Mike, Thank you for your very kind review. Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Nissan. Scott Haverl General Manager

October 22, 2021

There was good customer service, the wait was within an hour and my car was washed. More

by MEEM091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

October 21, 2021

Very professional and courteous people to do business . I appreciate Salesperson Rickey Mills for helping find my car. More

by wclw47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Napoli Nissan responded

Thank you so much for your wonderful review! We are thrilled that Ricky had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Napoli Nissan! Scott Haverl General Manager

October 21, 2021

Made service appointment on line… noted wanted an oil change and full detail. Get there and they tell me not doing details due to construction. How about some pre-communication telling me this so I don’t More

by BigBopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2021 -

Napoli Nissan responded

We're sorry that you didn't have a completely satisfying visit. Thank you for reaching out and providing your contact information. Our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

October 21, 2021

Mike was awesome. He made choosing the Nissan Sentra EASY! And when we picked up the car Mike took us through every feature in detail. It was a wonderful experience. More

by Loripub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Napoli Nissan responded

Lori, Congratulations on your new vehicle! We are so glad that Mike had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Scott Haverl General Manager

October 20, 2021

The representative is always professional and courteous. They explain everything in great detail I really appreciate that. More

by GRODRIGUEZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Napoli Nissan responded

We appreciate your business and our team looks forward to serving you again soon! Scott Haverl General Manager

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