Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,442 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
Contact Dealership
View Awards

688 Bridgeport Ave

Milford, CT

06460

Directions

By Type

Showing 2,442 reviews

December 08, 2021

Service was good but communication was poor as I had another issue that prolonged my stay. More

by BRP1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui, Marissa Kleiner
Report | Print
December 08, 2021

My family is very pleased with this dealership, we bought a total of 3 cars from them. More

by Kat Sand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Reuben Burgos
Report | Print
Dec 08, 2021 -

Napoli Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Nissan. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager

December 07, 2021

Always pleasant, efficient and helpful.Wait time is quick and they always answer any questions. More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2021 -

Napoli Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

December 06, 2021

I got very bad experience ever I will never Ever go to Nissan again or tell anyone else More

by THOMASBANGASHME
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Valentino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reuben Burgos
Report | Print
Dec 23, 2021 -

Napoli Nissan responded

Thomas, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

December 06, 2021

All departments are a pleasure to deal with. Their service department is very friendly and a pleasure to deal with, More

by Lisamartino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Report | Print
Dec 06, 2021 -

Napoli Nissan responded

Thank you, Lisa, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Nissan! Scott Haverl General Manager

December 04, 2021

Ricky mills did a good job I took my new car. Out of lease I Roco end him to any body More

by Janetvazquez1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2021 -

Napoli Nissan responded

Janet, We are very happy to have provided you with such a positive experience working with Ricky! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

December 03, 2021

Service Department took me in off the street for an oil change without an appointment. Good job! More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
Report | Print
Dec 03, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with Junior and our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

December 03, 2021

Nissan is always easy to schedule with accommodating personnel and gods service. Highly recommend this dealership. More

by ITSFORME46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Report | Print
Dec 03, 2021 -

Napoli Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

December 02, 2021

Very friendly and informative. Depending on your price range and type of car you won’t be able to find the car you might be looking for, but there is some options they will give you. It’s a 50/50 chance y More

by Dave Page
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Napoli Nissan responded

Dave, Here at Napoli Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Ricky, and it was a pleasure having you at the dealership. We appreciate your review! Scott Haverl General Manager

December 02, 2021

Salesman Mike is the Best he allows us the customer to take our time he doesn't push customer just to make the sale .and not only that he hears you. And at Every service he Acknowledged his customers bui More

by DEBBIEBLUE58
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Report | Print
Dec 02, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and the rest of our team, and we look forward to working with you again. Scott Haverl General Manager

1
...
178
179
180
...
245