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Napoli Nissan
Milford, CT
2,326 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,326 reviews
July 08, 2021
Excellent customer service. Marissa is kind knowledgeable and courteous. The service appts I have had have been great the mechanic through and the quality of the repair work has been commendab knowledgeable and courteous. The service appts I have had have been great the mechanic through and the quality of the repair work has been commendable. . More
by karenbknight
Verified Customer
July 07, 2021
Quick and easy. No hassles. Dropped vehicle off the night before and it was ready by 10:00 next morning. Went a d picked up with no hassle at all before and it was ready by 10:00 next morning. Went a d picked up with no hassle at all More
by UNCLELOUIE2273
July 07, 2021
Junior is very nice and professional. My issue is the issues with my 2021 Nissan Rogue- sensor light with the oil and the recall on the all wheel drive sensor - 6 times back to dealership in 8 months !! issues with my 2021 Nissan Rogue- sensor light with the oil and the recall on the all wheel drive sensor - 6 times back to dealership in 8 months !!! Hope there are no more problems!!!! Bad reputation for Nissan!! More
by CATHERINE
July 05, 2021
Salesman Warren Bailey was a pleasure to work with.Sales Salesman Warren Bailey was a pleasure to work with. Sales Manager Brandon is a creative problem solver who sets a great tone for the Department. I Salesman Warren Bailey was a pleasure to work with. Sales Manager Brandon is a creative problem solver who sets a great tone for the Department. I would not hesitate to recommend this dealership. More
by S Kenney
Employees Worked With
Warren Bailey, Brandon
July 05, 2021
I feel like I was taken advantage of, there is a major discrepancy in the price of the vehicle i was quoted ($31,595).I gave them a deposit of 1000, then a cashiers check for 29,000. Total 30,000 why is i discrepancy in the price of the vehicle i was quoted ($31,595).I gave them a deposit of 1000, then a cashiers check for 29,000. Total 30,000 why is it that I'm being financed for 19,000+. I understand the finance charges,and conveyance fee, taxes. But why am I being charged 11,000 for financing that means that Im paying 40,000 for a 31,595 car. If the car costs 31,595 and i gave you 30,000 where does the 11,000 being added to the price of the car come from. My paperwork needs to be reviewed and corrected. I agree that with all the additional charged I should be paying 38,000+ BUT IN NO WAY SHOULD MY FINAL COST BE 48,000+ More
by basiljones
July 05, 2021
Customer service was excellent I was in and out and they even washed my car first time in years even washed my car first time in years More
by YHINES
Employees Worked With
July 01, 2021
Excellent dealership, professional people, and truly savvy and classic sales people. Made it a very nice and simple purchase ! savvy and classic sales people. Made it a very nice and simple purchase ! More
by uky51
Employees Worked With
June 30, 2021
In my 89 years on earth and a former gas starIn In my 89 years on earth and a former gas star In my 89 years on earth,this is the first time I ever paid $ 81.87 to repair a slow a In my 89 years on earth and a former gas star In my 89 years on earth,this is the first time I ever paid $ 81.87 to repair a slow air leak in a tire.Also a $7.00 haz waste charge,There was no waste,it was just a repair i More
by SILKY711
June 30, 2021
Both Ricky and Brendan were excellent throughout the sale. They gave me a fair price and treated me with respect. sale. They gave me a fair price and treated me with respect. More
by rapman52
