Napoli Nissan

Good service Very nice service person , gave me discount right away once she see that I was having trouble with other dealerships, I would recommend them any time. Very nice service person , gave me discount right away once she see that I was having trouble with other dealerships, I would recommend them any time. More

Frank provided an excellent service. He was friendly and patiently answered all my questions. He provided an efficient and rapid service. My car was diagnosed and repaired in few hours. That was outstanding patiently answered all my questions. He provided an efficient and rapid service. My car was diagnosed and repaired in few hours. That was outstanding! More

My experience with Napoli Classics was outstanding. Lenny provided excellent customer service throughout the sales process. From my initial contact through vehicle delivery the Napoli dealership personnel ex provided excellent customer service throughout the sales process. From my initial contact through vehicle delivery the Napoli dealership personnel exceeded my expectations. More

IT Was a pleasure to get my car service at this dealership The service staff was professional and knowledgeable I had a few questions which was answered. And when they didn't have an answer I was dealership The service staff was professional and knowledgeable I had a few questions which was answered. And when they didn't have an answer I was told that as well instead of just making something up to answer my question. I appreciate that The gentleman over there did the job well. Service department was so good i'll Definitely be considering The sales department . I didn't buy my car at this dealership but I think my next one will be Purchase at this location. I don't remember the managers name right now but his was also Very knowledgeable And helpful i guess that's why I took the time to write this review. More

Frank has been a kind serves person and I am happy with the service done on it. I would recommend frank from the service department the service done on it. I would recommend frank from the service department More

Due to covid 19 PROTOCOLS for safety should not be taken lightly!! It should be mandatory that workers and customers should wear a masks and or gloves. lightly!! It should be mandatory that workers and customers should wear a masks and or gloves. More

Great service great car friendly staff. Was there to help and make your experience comfortable, not pushy at all and great deals to btw. Defiantly going back for another lease and make your experience comfortable, not pushy at all and great deals to btw. Defiantly going back for another lease More

Great service oriented dealership- prompt attention at drive up and large airy well- equipped waiting room- I actually like going there for service on my optima. drive up and large airy well- equipped waiting room- I actually like going there for service on my optima. More

I purchased a rogue with them and had an awful experience. They say anything to get you in the door to buy a vehicle and once the deal is done they brush you off. Once the car was paid for their c experience. They say anything to get you in the door to buy a vehicle and once the deal is done they brush you off. Once the car was paid for their customer service skills went out the door. The sales manager Tommy is not helpful at all, he loves to hear himself talk and he's very arrogant and condescending. I spent 3 hours in that dealership with my 2 small kids and there was an issue with taxes. I asked for a dealer plate so I can at least take my car home since all the paperwork was signed, the car was paid for and I signed my car over to them and they told me no. This is unacceptable all of this should have been done before paperwork was signed. I ended up going all the way home with my old car that was technically signed over to them and had to go right back bc everything was fixed. They only gave me 1 key so I asked for another key they told me it only comes with one but they would check but I needed to hold on again for the millionth time. I couldn't wait not one more minute so I left and they never called to check up. I called the next day to ask about it and ended up arguing with Tommy and when I asked for his manager or boss he told me he doesn't have a boss he's the manager and that I should write an email because I can't speak to anyone else but him! I had a horrible experience and I couldn't get passed Tommy on the phone bc the office turned it into a joke that I was frustrated. I called Napoli Kia and they were very helpful with giving me the owners information so we'll see what happens but do not purchase a vehicle from this branch! More

will never shop any where else! Great Great experience. Dealing with Joseph Napoli, makes you feel like family. He introduced me to Ricky Mills, an incredibly gifted salesman who kn Great Great experience. Dealing with Joseph Napoli, makes you feel like family. He introduced me to Ricky Mills, an incredibly gifted salesman who knows his product. I am always treated with courtesy and respect. With this kind of combination, I won't step foot into any other dealership..EVER! More