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Napoli Nissan

Milford, CT

4.6
2,827 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,827 reviews

October 25, 2021

The sale and delivery of our used vehicle was a great experience. Rick answered every question we had and knew the vehicles on the lot in and out. We will come back to Napoli in the future and recommen More

by Mike L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Napoli Nissan responded

Mike, Thank you for your very kind review. Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Nissan. Scott Haverl General Manager

October 22, 2021

There was good customer service, the wait was within an hour and my car was washed. More

by MEEM091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

October 21, 2021

Very professional and courteous people to do business . I appreciate Salesperson Rickey Mills for helping find my car. More

by wclw47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Napoli Nissan responded

Thank you so much for your wonderful review! We are thrilled that Ricky had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Napoli Nissan! Scott Haverl General Manager

October 21, 2021

Mike was awesome. He made choosing the Nissan Sentra EASY! And when we picked up the car Mike took us through every feature in detail. It was a wonderful experience. More

by Loripub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Napoli Nissan responded

Lori, Congratulations on your new vehicle! We are so glad that Mike had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Scott Haverl General Manager

October 21, 2021

Made service appointment on line… noted wanted an oil change and full detail. Get there and they tell me not doing details due to construction. How about some pre-communication telling me this so I don’t More

by BigBopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2021 -

Napoli Nissan responded

We're sorry that you didn't have a completely satisfying visit. Thank you for reaching out and providing your contact information. Our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

October 20, 2021

We worked with Mike and Scott to purchase a used Nissan for my mother. They were friendly, helpful and informative. It was a great experience. More

by beeber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Tesla
Oct 20, 2021 -

Napoli Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your mother's new car! All of us at Napoli Nissan are glad to have you as a customer. Scott Haverl General Manager

October 20, 2021

The service at Nissan is excellent. They are fast and thorough and still find time to be courteous and helpful. They even washed and vacuumed my car. I thought I was stuck for most of the day, but to m More

by GINSONG5C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

October 20, 2021

The representative is always professional and courteous. They explain everything in great detail I really appreciate that. More

by GRODRIGUEZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
Oct 20, 2021 -

Napoli Nissan responded

We appreciate your business and our team looks forward to serving you again soon! Scott Haverl General Manager

October 19, 2021

Very fast and courteous service. Right on time with work the did. Very pleased with their service. More

by Johnv450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
Oct 20, 2021 -

Napoli Nissan responded

Thanks for sharing your thoughts about your experience with Napoli Nissan. We appreciate your business, John, and hope to see you again soon! Scott Haverl General Manager

October 18, 2021

Fast service, reliable, and very friendly! Customer service is amazing, and definitely something I look for! I always go directly to them! More

by MARYANA.RAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Oct 18, 2021 -

Napoli Nissan responded

Thank you for choosing us, Maryana. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Nissan. We look forward to sharing this fantastic five-star review with our team. Scott Haverl General Manager

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