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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,827 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,827 reviews

October 18, 2021

Luis and Marissa were very helpful in accessing what needed to be serviced in my car. The cost of labor and service was given up front and was happy with the work done on the car. More

by Lady4211db
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
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Oct 18, 2021 -

Napoli Nissan responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear that both Luis and Marissa were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

October 15, 2021

Always provides good service when I get my car serviced and staff is very friendly. More

by KANYIA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui, Marissa Kleiner
Report | Print
Oct 17, 2021 -

Napoli Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Haverl General Manager

October 15, 2021

The backend of the sales process was excellent, from finalizing terms to financing to registration to being handed the keys. More

by greg-schmidt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2021 -

Napoli Nissan responded

Thank you! We appreciate your business, Greg, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

October 15, 2021

The sales person was helpful in finding what I was looking for. No problems so far. More

by Renrenk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2021 -

Napoli Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Nissan, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

October 15, 2021

Nissan makes leasing and buying so easy. Honest professionals with a caring attitude. I recommend this dealership hands down. More

by deedonoptonline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2021 -

Napoli Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Haverl General Manager

October 15, 2021

My appt. Went smooth, they were genually caring about what happens to my car and that it was safe to drive More

by FARNSWORTH_SHARON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
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Oct 17, 2021 -

Napoli Nissan responded

Thank you so much for your excellent review, Sharon! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Nissan. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager

October 13, 2021

It has a large turn over of people for some reason, but since most employees don’t have a lot of Napoli Nissan experience they do ok. More

by RickHellthaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2021 -

Napoli Nissan responded

Rick, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

Oct 14, 2021 -

RickHellthaler responded

My email is Rhellthaler@yahoo.com., it should be on file.

October 12, 2021

Amazing service !!! Felt extremely comfortable and they don’t pressure you. THANK YOU ! Deff recommend More

by aserrano82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Napoli Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

October 11, 2021

Service dept is the best great great great they will work with you to solve More

by BARBSMITH86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui
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Oct 12, 2021 -

Napoli Nissan responded

Barb, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Nissan, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

October 09, 2021

The cars we saw were within our price range and an unbeatable comparison to what we saw at other businesses. More

by laurelfleger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
Report | Print
Oct 09, 2021 -

Napoli Nissan responded

Thank you, Laurel, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! Scott Haverl General Manager

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