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Napoli Nissan
Milford, CT
2,289 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,289 reviews
September 30, 2023
They always provide great service from beginning to end of getting job done on vehicle. of getting job done on vehicle. More
by LOUIEPADILLAJOSE
Verified Customer
September 28, 2023
Never gave me my mirror cover, never gave me my mirror cover, never gave me my mirror cover cover, never gave me my mirror cover More
by toddrichards27
September 27, 2023
The service people are very professional and the mechanics know there very knowledgeable and got the job done mechanics know there very knowledgeable and got the job done More
by DHART6
Employees Worked With
September 26, 2023
I have never been treated so professionally and politely in a car dealership. Your employees are to be complimented in their work. I have had (I am old) a BMW, Lexus, and two Land Rovers. I am glad I purch in a car dealership. Your employees are to be complimented in their work. I have had (I am old) a BMW, Lexus, and two Land Rovers. I am glad I purchased my Nissan. More
by Dalehrwtz
Employees Worked With
Don’t remember named. Sorry
September 26, 2023
Excellent customer service! Especially Luis he explained everything in detail! Will definitely come back again. Especially Luis he explained everything in detail! Will definitely come back again. More
by Lee
Employees Worked With
September 24, 2023
Thought their service charges were very high. Do wish they would ask if certain things needed to be replaced, like the windshield wiper. Could do some of the service for less money somewhere else Do wish they would ask if certain things needed to be replaced, like the windshield wiper. Could do some of the service for less money somewhere else. More
by CAROLALBANESE
Employees Worked With
September 24, 2023
Alway good service. The guys at the service desk always helpful. Service is done when promised unless they find a issue The guys at the service desk always helpful. Service is done when promised unless they find a issue More
by CKAP1213
September 22, 2023
The experiences at Napoli Nissan go from bad to worse. Those who are in front of customer service always have a bad attitude. a fat man with glasses and a skinny man who has trouble walking Always bad alw Those who are in front of customer service always have a bad attitude. a fat man with glasses and a skinny man who has trouble walking Always bad always with actitud They speak badly about customers when the customer leaves in front of another customer You don't like your job or you are having a bad day. Expending negative energy is the same as expending positive energy. be kind I bought 2 cars here and I do my services here but the truth is I don't want to return anymore because I don't need to take bad energy from other people. good luck with yours future customers. More
by Darwin Lopez
