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Napoli Nissan
Milford, CT
2,289 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,289 reviews
September 21, 2023
The service was great. Rick and Mike made me very happy with my purchase. I'm loving my new car...Thank you Napoli Rick and Mike made me very happy with my purchase. I'm loving my new car...Thank you Napoli More
by yaskew0330
Verified CustomerEmployees Worked With
September 19, 2023
Napoli is great. Their team goes above and beyond and I definitely recommend their service. I have dealt with Omar on several occasions and he is exceptional with fol Their team goes above and beyond and I definitely recommend their service. I have dealt with Omar on several occasions and he is exceptional with following up. More
by Dominique
Employees Worked With
Omar
September 19, 2023
Let me tell you you'll pay a little bit more for your service at a dealership but you'll be getting a guaranteed service service at a dealership but you'll be getting a guaranteed service More
by josephthornquist
September 19, 2023
Excellent service, accommodate emergency appts. Sometimes difficult to reach service dept. For appts. But able to walk in for emergencies. Sometimes difficult to reach service dept. For appts. But able to walk in for emergencies. More
by marzel467
Employees Worked With
September 19, 2023
I had a problem getting service to believe there was a problem with the USB connection on my brand new car. It was frustrating and disheartening to think that I’d made a mistake purchasing my first car wi problem with the USB connection on my brand new car. It was frustrating and disheartening to think that I’d made a mistake purchasing my first car with your dealership. The problem was intermittent and I finally had a chance to drive from Fairfield to Milford to prove I had a problem. After that, your service team took care of me and, for that, I am thankful. More
by ed.rodbro
Employees Worked With
September 19, 2023
Best dealer for my car for the past five years no complaints in that time complaints in that time More
by ACOLLAZO456
September 19, 2023
Second time dealing with Luis. Always great and professional and goes above and beyond. Will be using Napoli for all service. Always great and professional and goes above and beyond. Will be using Napoli for all service. More
by LarryC
Employees Worked With
September 19, 2023
Great service, pleasure to work with. Good communication and knowledgeable and extremely helpful. Nice having the same person when we bring the car in. Good communication and knowledgeable and extremely helpful. Nice having the same person when we bring the car in. More
by laurapoquette
