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Napoli Nissan - Service Center

Milford, CT

4.6
1,245 Reviews

1,245 Reviews of Napoli Nissan - Service Center

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January 23, 2021

Service was prompt, thorough, and soooo reassuring ! I need to know that my granddaughters' car is ALWAYS in safe condition so I always trust Napoli Motors to check it top to bottom and repair anything th More

by LENBETH3304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

Excellent job very polite. Job was done in time manors I do recommend them for your vehicle needs. Very friendly responsible honest customer service. This was my first experience More

by REGJNARAMIREZ2425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Horrible follow up service from management. Not what I expected from Nissan. I’m Disappointed. I have been waiting over two week for my issue to be resolved. More

by DALINA932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

It was a good experience. The staff was friendly and knowledgeable. The car was finished in a timely time. I will bring the car back again. More

by Lensley.gay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

I always have a great experience with the service dept, always friendly and expert service. my car was done before the time that was quoted. More

by ZGAFFNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Marissa, explained everything very well. Excellent service all around. I went in for an oil change and found out i needed $1,088 in services @ 40k miles, that part wasn't as pleasant. More

by DAVEF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Friendly service and great communication skills regarding repairs to my SUV. Service was quick and my car came back freshly washed. Even Ricky Mills stopped by and said hello. More

by SC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Always a positive experience. Junior always gives me the white glove treatment. I have been coming to Napoli for 5 years. My car is always ready at the time you commit to. More

by BMARGOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Always professional and friendly. Also very helpful explaining each service appointment. I have purchase 3 cars from this dealership and have also had 2 relatives purchase cars here. Great dealership More

by debbienorthford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Excellent service said car would be ready in an hour and it was. Very pleased Preformed work that I needed done and also checked fluids and tire rotation More

by FEDEXGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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