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Napoli Nissan - Service Center

Milford, CT

4.6
1,509 Reviews

1,509 Reviews of Napoli Nissan - Service Center

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July 15, 2021

Great customer service I recommended my mom was there Tuesday she purchased a 2019 Nissan. The service was great she was happy another satisfied customer More

by daniel2ortiz1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

The service team is great. Friendly, responsive, proactive. Every time I bring my car in for service it is always quicker than they estimate which is a big difference from other dealers. More

by WILLIAM.DROTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

I've been buying cars there since 2003. Good people in sales and service. Highly recommended. I bought a used 2020 Altima from Vroom and they serviced the warranty work as if I purchased from them . More

by PLIONTAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

Junior and the entire service team were attentive from the moment I entered the service department. He listened attentively to my issue and provided a satisfactory solution. More

by RICKYM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

Fast Service! Employees are wonderful to work with! Phoned in with a service warning in the vehicle and they got me right in the same day. Service was completed within an 1 1/2. More

by Tania M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2021

Love this dealer. Everyone is professional and friendly from the sales department to the service department. I also love that when I bring my car in for an oil change the wash my car 😀 More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

I love this dealership and service department is great but this last time appt was for 11 and had to wait over 2 hours for oil change! More

by sue71957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

I’ve always had a good experience with the customer service department at the young lady at the desk in customer service is so friendly and so inviting great job everyone More

by ebeau19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Napoli Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance!

July 09, 2021

I made my appointment with Marissa who was very helpful. I went to my appointment and Jose checked me in ,then a young man took my keys and brought my car into the shop. Everyone was very professional and v More

by Bella356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Napoli Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Marissa and the team to be a positive one here at Napoli Nissan. Please don't hesitate to reach out if you need anything else.

July 09, 2021

Everything about Napoli Nissan in Milford Ct sucks since I purchased the car! I go there, only because it's convenient! Just dealt with the lowest level of customer service one could go through! To much to More

by Scott Amedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The entire dealership sucks
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