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Napoli Nissan - Service Center

Milford, CT

4.5
1,539 Reviews

1,539 Reviews of Napoli Nissan - Service Center

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June 10, 2023

I Went in for an oil change none of my fluids were ripped off my windshield Fluid was emother than that everything seems fine More

by JVBJR006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Mills
3.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

The service and sales department are very good at giving people the run around and wasting time. More

by misskpara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reuben Burgos
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

The best dealership in CT, Mike the finance manger knows his job well & the whole staff is great More

by rileycarroll0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Haverl
Jun 12, 2023 -

Napoli Nissan responded

We're so glad you had a great time with our team and hope you're loving your vehicle! Thank you for rating Napoli Nissan five stars!

June 09, 2023

My most recent visit to Napoli Nissan, in Milford, CT. , was a happy one. Junior Sequi, my service advisor, once again, was most attentive and understanding to the service issue, with my 2021 Nissan Rogue. More

by PAPAMAZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Napoli Nissan responded

We appreciate you visiting us again for your service needs, Mary Lou! Junior and our team are glad you trust us to provide five-star care for your 2021 Nissan Rogue! We hope you continue to be impressed with us for many years to come! Thank you for being a Napoli Nissan customer!

June 09, 2023

Napoli nissan is a great place to bring your vehicle for service they have a great staff. More

by Joellopez0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Napoli Nissan responded

We appreciate your kind words for us, Joe! We look forward to providing five-star care to you next time! Thank you! - Napoli Nissan

June 08, 2023

Awesome & pleasant friendly environment. I’ve purchased two vehicles in the past. Never had a problem More

by RCORTES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Napoli Nissan responded

We're thrilled to hear about your positive experiences with our Napoli Nissan team! Thank you for sharing your feedback and for continuing to choose us for your automotive needs!

June 08, 2023

Friendly quick and helpful answer all my questions very satisfy with the work that was done More

by CPETTUS48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Napoli Nissan responded

Thank you for sharing this wonderful feedback with us! We're happy to hear you're satisfied with the service provided by our team and we hope to see you again next time here at Napoli Nissan!

June 08, 2023

Luis is always helpful and a pleasure to work with. I can always count on him for great service. More

by adortche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Napoli Nissan responded

We're happy to hear Luis continues to provide you with such excellent service! Thanks for being a Napoli Nissan customer. We look forward to your next visit!

June 08, 2023

I was very satisfield , Thank you so much , I Like the video you send it to me More

by LIDIAPAJOREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Napoli Nissan responded

We're glad you had such a positive service visit! We're glad the video was helpful and hope to see you for your next routine appointment! Thank you! - Napoli Nissan

June 08, 2023

Great customer service! Had my car serviced Omar was helpful and efficient! Always have my car for services at Napoli More

by PATRICIAV
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Napoli Nissan responded

We appreciate your five-star rating, Patricia! We appreciate you trusting Napoli Nissan with the care of your vehicle and we're thrilled to hear that Omar provided you with helpful & efficient service during your recent visit. Take care and we'll see you next time!

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