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This rating includes all service center reviews, with more weight given to recent reviews.
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1,514 Reviews of Napoli Nissan - Service Center
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June 01, 2023
Excellent service of course, extremely relevant, customer friendly, and reliant. I always feel comfortable going to Napoli with any questions or concerns about my car because of the confidence I have on the friendly, and reliant. I always feel comfortable going to Napoli with any questions or concerns about my car because of the confidence I have on their team based on personal experiences. No doubt I’ve made an excellent choice and is very happy and satisfied to this point. Thanks Napoli. More
by Bobby D
Verified Customer
June 01, 2023
Luis is always a great help. He’s quick and detailed in everything he does. He’s quick and detailed in everything he does. More
by sarah24.oconnell
Employees Worked With
May 30, 2023
Took my car for an oil change and i am impressed, not sure if it was something they did but mu car handles and drives way better than before. 5 stars dealer. sure if it was something they did but mu car handles and drives way better than before. 5 stars dealer. More
by lmontoya25
May 30, 2023
The service is okay - it’s nice that they share videos of your car as they’re doing work. But they encourage extra services that are unnecessary and charge more than they should for them. They also take much your car as they’re doing work. But they encourage extra services that are unnecessary and charge more than they should for them. They also take much longer than they initially state. More
by MAV
May 29, 2023
Omar was very informative. He will update us on parts back order. When he is going on vacation, he will let us know so we can call when he is working. Omar was very professiona He will update us on parts back order. When he is going on vacation, he will let us know so we can call when he is working. Omar was very professional and try to do the best he can to get the job done. Our car spent almost a year from the diagnostic to the final repair. Thanks to Omar. More
by guyjeanpaul
May 27, 2023
Outstanding service & extremely courteous service advisor, Junior Sequi! I am very happy & satisfied! Thank You Napoli Nissan service team!!! John Maziarz advisor, Junior Sequi! I am very happy & satisfied! Thank You Napoli Nissan service team!!! John Maziarz More
by PAPAMAZ16
May 25, 2023
I’m very happy with this dealership and its service department. My husband and I purchased our cars from Napoli and always use their service department for routine maintenance. I trust their work and a department. My husband and I purchased our cars from Napoli and always use their service department for routine maintenance. I trust their work and appreciate their professionalism. More
by RLBADER025
Employees Worked With
May 24, 2023
Courteous and professional staff. Prompt service and detailed video explanation of check points under vehicle. Thank you. Prompt service and detailed video explanation of check points under vehicle. Thank you. More
by LUZNM
Employees Worked With
May 21, 2023
They are always friendly. I love how they show you a video of the mechanic inspecting your car and telling you what they are doing and what needs to be in the future. Having a I love how they show you a video of the mechanic inspecting your car and telling you what they are doing and what needs to be in the future. Having a shuttle is very convenient. More
by ERIKAZAVALA2
