National Dodge Chrysler Jeep Ram
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 798 reviews
Excellent It was a excellent experience. The customer service was outstanding and the service advisor Darrell Graham was awesome. Thank you guys for a wonderful It was a excellent experience. The customer service was outstanding and the service advisor Darrell Graham was awesome. Thank you guys for a wonderful experience. More
Great service, helpful, and very knowledgeable. Not just the salesman but everyone was helpful and extremely nice. My service and experience was amazing a service, helpful, and very knowledgeable. Not just the salesman but everyone was helpful and extremely nice. My service and experience was amazing and would recommend many other to come here More
Salesmanship Wes is a good salesman, not trying to goad, or intimidating you, and I respect that in a salesman more than any other quality. A lot of sales people d Wes is a good salesman, not trying to goad, or intimidating you, and I respect that in a salesman more than any other quality. A lot of sales people don't realize that. Some even try to make you think that they are doing you a favor selling you a vehicle, or if you don't buy today you won't get it. When the truth is that you are doing them a favor buying from them. Thanks and tell Wes it was a pleasure. In fact he went above, we stopped in the next drive for me to talk to my daughter, he saw that we had stopped and he came to check on us. I told him no problems, but thanks for checking. That says a lot about his character, he wasn't worried about the next sale, he wanted to make sure that the one in the bag, so to speak was good. Thanks. Sam More
Great Service!! Helpfull and reasonable. Great trade in value on old car. Knowledgeable about vehicle and rebates offered. Able to work with not perfect credit. Thank Helpfull and reasonable. Great trade in value on old car. Knowledgeable about vehicle and rebates offered. Able to work with not perfect credit. Thanks Tom!!😎 More
Great experience all around! Great customer service all around! Betty and Kathy helped me with great knowledge and customer service to get me in the vehicle I needed, trade in a v Great customer service all around! Betty and Kathy helped me with great knowledge and customer service to get me in the vehicle I needed, trade in a vehicle with negative equity and stay within budget. I would recommend this dealership to anyone! More
Service Dept Disappointment First time visit ever, today. Online appointment made 4 days ahead of time. Jeep needs recall service. I arrive to learn that "nobody looks at appoint First time visit ever, today. Online appointment made 4 days ahead of time. Jeep needs recall service. I arrive to learn that "nobody looks at appointments". That means parts weren't ordered in preparation for the appointment (1-2 days delivery I was told). Total waste of 2 hrs (30 minutes travel each way to dealer). Further, I'm told Chrysler tells the public the parts for this recall are available, but then tells the dealership they don't have parts. So, which is it? Reference recall S61/NHTSA 16V-668. I'm happy to review again once we get these issues resolved - preparation, timeliness, and communications. More
Straightforward, direct and transparent Chris gave very good information about the Charger, particularly the electronic features, and was direct in the negotiation. He was personable and eas Chris gave very good information about the Charger, particularly the electronic features, and was direct in the negotiation. He was personable and easy to talk with. he had a genuine interest in getting my questions answered. More
A Pleasent Experince Buying A Car Who would Think Tom Bell & DJ Moran they went out of there way to find a car that I wanted and needed. They treated me very well. They answered all my questi Tom Bell & DJ Moran they went out of there way to find a car that I wanted and needed. They treated me very well. They answered all my questions and listed to what I wanted. Great Job you Guys. More
I bought a new car? Everyone was friendly and helpful, I never felt pressured or uncomfortable. I would and have already recommended National Dodge to friends. Came in Everyone was friendly and helpful, I never felt pressured or uncomfortable. I would and have already recommended National Dodge to friends. Came in looking at used vehicles and left with a brand new Jeep! More
Jeffrey is the man!!! Dude was awesome and did a fantastic job getting us the car we desperately needed. Very personable and wonderful! We will for sure be back to see him Dude was awesome and did a fantastic job getting us the car we desperately needed. Very personable and wonderful! We will for sure be back to see him for our next vehicle!!! More