Nelson Mazda Cool Springs

Great service and price on the vehicle. Darrell was great to work with. The dealership was very conscious of protecting their team and customers from coronavirus. to work with. The dealership was very conscious of protecting their team and customers from coronavirus. More

Best dealership in the business, the staff is awesome, especially Tanner and VJ. Great jobs guys! I have to say... when Tanner pulled around in that machine grey, I was hooked. especially Tanner and VJ. Great jobs guys! I have to say... when Tanner pulled around in that machine grey, I was hooked. More

Ripped Off on Remote Start Told EVERYONE I met at the dealership safety was a concern. A remote start for my 27 yr old petite daughter that parks in Vanderbilt's parking garage Told EVERYONE I met at the dealership safety was a concern. A remote start for my 27 yr old petite daughter that parks in Vanderbilt's parking garage was important -- top on the list. The car chosen didn't have it but as an NO PROBLEM add-on for $800.00..... Well for $800 you only get one key fob and to replace it is another $500! I need two and was never told about only getting one especially after SERVICE and SALES REP asked for both keys -- RIPPED OFF! The hood's paint job is still rough after a 2nd detail. I'm concerned about paint adhesion! We left in the dark so we didn't see a major scrap in the sidewall of one of the front tires. I asked to have it replaced and NO LUCK again. They said it was safe since it "wasn't too deep" -- is that what you should get for a $29,000 CX-5? Is that the responsiveness and customer service BRAGGED about? Don't think so..... More

I DEALT WITH JORDAN AND HE WAS FANTASTIC. HE KNEW HIS BUSINESS AND HELPED ME GET EVERYTHING I WANTED INSIDE AND OUT. REAL FRIENDLY GUY BUSINESS AND HELPED ME GET EVERYTHING I WANTED INSIDE AND OUT. REAL FRIENDLY GUY More

Awesome people and super helpful. We came from out of state and the buying process was very easy and quick. Thank you so much Chaz! state and the buying process was very easy and quick. Thank you so much Chaz! More

Just not professional but she got a good car. Took over 7 hours to buy a car, Really? We won't buy from here again hours to buy a car, Really? We won't buy from here again More

Everyone was very nice and the service was completed fast! I wasn’t expecting to have my car returned to me washed and clean after the service but it was such a pleasant surprise! fast! I wasn’t expecting to have my car returned to me washed and clean after the service but it was such a pleasant surprise! More

This is a great dealership, with skilled employees. Every time they did a very good job when I brought my car for the regular maintenance service. time they did a very good job when I brought my car for the regular maintenance service. More

Great !! Good way to buy a new car. Dealing with one person thru the whole process was Great. This is the second. CX5 we've had Good way to buy a new car. Dealing with one person thru the whole process was Great. This is the second. CX5 we've had More

I have been purchasing and having my cars serviced at Nelson Mazda for years. However, I have to say the primary reason I keep coming back is because of your dedicated and talented service advisors! Dev Nelson Mazda for years. However, I have to say the primary reason I keep coming back is because of your dedicated and talented service advisors! Devin Rogers is one of your finest! More