Nelson Mazda Cool Springs

Very friendly We had a very good experience at Nelson Mazda. Andrew was a great rep to work with. He was very knowledgeable about all their cars, and explained ev We had a very good experience at Nelson Mazda. Andrew was a great rep to work with. He was very knowledgeable about all their cars, and explained every detail to me very clearly. I am also very impressed by their friendliness and 'no pressure' attitude. More

Quick and easy We went not intending to sign papers that day, but based on our reasonable expectations, we were able to strike the deal we wanted. We test drov We went not intending to sign papers that day, but based on our reasonable expectations, we were able to strike the deal we wanted. We test drove a Mazda 6 GT through the winding hills of Franklin, and I was sold. Levi located the color and trim package we wanted locally, so we drove away the next day. There was a bit of trim damage from transport, but they replaced the parts quickly the next week. All in all, it was a great experience. Levi has a quirky sense of humor that made it very personable. So long and thanks for all the fish. More

I love my Mazda! 💕 I highly recommend Nelson Mazda. From my initial “chat” with Nicole I felt this dealership was different. During the whole process from beginning to I highly recommend Nelson Mazda. From my initial “chat” with Nicole I felt this dealership was different. During the whole process from beginning to end I felt everyone listened to what my needs were and there was never any pressure to buy. It was all about taking care of me! Patrick worked the numbers and was able to get me in a car that has so many features that it can almost drive itself for a lease payment within my budget. I told him what I wanted and he made it happen. Levi was absolutely amazing and I walked out knowing I had not only leased a car but I had made a new friend. I was in and out of finance with Scott (?) in a matter of minutes. I have a strong faith in God and when I found out this was a Christian based dealership I understood why everything felt so different. A big thank you to everyone. As for the car...I have never driven a car like this and yes...I love my Mazda! More

Stellar from Start to Finish I saw a used car online and came in to the dealership to take a look. Levi promptly greeted me and asked me what he could do to help. I was interested I saw a used car online and came in to the dealership to take a look. Levi promptly greeted me and asked me what he could do to help. I was interested in one of the lowest priced cars on the lot yet I still received stellar service from start to finish. There was no pressure to look at something more expensive. Levi’s only mission was to make sure I was happy. He did so and not to mention has a great sense of humor. When I let Levi know that I didn’t like one of the add-on features of the vehicle, he went above and beyond to have the feature removed so I’d love the car even more. Everyone at the dealership was warm and friendly. This is not what I have experienced at other dealerships. I will be coming to Nelson Mazda for my future vehicle needs and recommending them to all my friends. More

Great experience! Can’t say enough good about our experience. Levi has fantastic energy, a genuinely good person who is interested in serving his customers well. A welc Can’t say enough good about our experience. Levi has fantastic energy, a genuinely good person who is interested in serving his customers well. A welcome source of calm in our car shopping frenzy. Glad we were able to buy from him & Nelson Mazda. The entire team is great. More

Great sales service Levi was really great to work with. He answered all of our questions and I was able to buy a car fast! He is really knowledgeable about the Mazda pro Levi was really great to work with. He answered all of our questions and I was able to buy a car fast! He is really knowledgeable about the Mazda product. I didn’t feel at all pressured into making a decision and definitely feel 100 percent confident I made the right choice. More

Perfect experience! Got my dream car at an awesome price and the whole dealership staff felt like family by the time we left. I would absolutely purchase another car from Got my dream car at an awesome price and the whole dealership staff felt like family by the time we left. I would absolutely purchase another car from them! More

Superior customer service The staff was so wonderful! Knowledgeable, friendly, patient, really wanted to make sure you were getting the best car for you and your family. I was The staff was so wonderful! Knowledgeable, friendly, patient, really wanted to make sure you were getting the best car for you and your family. I was treated with respect and staff was very courteous ! I want to let everyone know that I would not hesitate to come back to this dealership in Cool Springs. More

Got What I Wanted At The price I wanted! Called ahead to schedule a test drive of an 07 fj. Levi met us at the door with keys and tags. He was very very informative and had all the answers Called ahead to schedule a test drive of an 07 fj. Levi met us at the door with keys and tags. He was very very informative and had all the answers to my questions. Levi was very professional with a down to earth attitude. Great guy! Great service! Great all around experience. Thank you all so much. Greg poteet More

Excellent service The salesman was extremely helpful and respectful. Many times going to a dealership can be an excruciating and intense experience, but our time there The salesman was extremely helpful and respectful. Many times going to a dealership can be an excruciating and intense experience, but our time there was delightful. The staff made us feel welcome and ensured that we looked forward to driving home in a new car without the sense of dread and uncertainty that comes with being pressured into a deal that wasn't right. More