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Nelson Mazda Murfreesboro

Murfreesboro, TN

Overview
Employees
Reviews
Vehicles
4.8
1,239 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,239 reviews

September 23, 2021

The people at the service counter are very courteous and try to help out any way they can. Our car would not start. They sent a tow truck to pick it up and did not charge us for the tow. We had the free use More

by ELLISKIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Chase Warren, Will Austin
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Sep 24, 2021 -

Nelson Mazda Murfreesboro responded

We are very happy to hear we provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2021

My experience was amazing! I forgot to leave my car keys. The associate came to me and got the keys. The atmosphere was warm and inviting. More

by arnettao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Austin
Report | Print
Sep 22, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2021

Like always, a Nelson Mazda always makes getting my vehicle serviced fast and easy, and they have an amazing focus on customer service at the same time! There’s only one place I go to get my Mazda serv More

by seanamos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens, Chase Warren, Christopher Varney, Will Austin
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Sep 19, 2021 -

Nelson Mazda Murfreesboro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nelson Mazda Murfreesboro!

September 17, 2021

It is very clean and comfortable waiting area. Service staff is very friendly and helpful. More

by jonathan.taylor0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Chase Warren
Report | Print
Sep 19, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 16, 2021

The dealership is always clean including the waiting area. The staff we have dealt with are friendly and knowledgeable. More

by g.beauchman67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of my service advisor
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Sep 17, 2021 -

Nelson Mazda Murfreesboro responded

Thanks for sharing your thoughts about your service experience with Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

September 16, 2021

I cannot express how helpful Will is to all of his customers. I would wait in line just to have him help me. Everyone is nice and friendly and the department is very clean. I enjoyed the narrative wit More

by megnichols
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Warren, Dennis Kerley, Johnny Vu, Will Austin
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Sep 17, 2021 -

Nelson Mazda Murfreesboro responded

Meg, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro.

September 16, 2021

I didn’t even have an appointment and I got right in. It’s always amazing More

by CJDCJD58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alesia , Lonnie Stevens
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Sep 17, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad Lonnie and Randy were able to help, and we hope to see you again!

September 16, 2021

Nelson Mazda did a great job getting my vehicle up and running. Will definitely return More

by jrevels_12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Austin
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Sep 17, 2021 -

Nelson Mazda Murfreesboro responded

We appreciate your business, Will and our team looks forward to serving you again soon!

September 15, 2021

Timely service! I was allowed to drop off my car to run a couple more errands, and received updates and a video of my car’s ‘green’ status. More

by marykearney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Austin
Report | Print
Sep 15, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your business, Mary, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 15, 2021

It was an easy, painless experience. Not too long, but no pressure to buy either. More

by Jburton55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Telvin Rucker
Report | Print
Sep 15, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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