Nelson Mazda Murfreesboro

Bought a truck that was there a day. Check engine light on and sales person says it was gas tank. When bringing vehicle home and to get gas didn’t fill nor put any gas in vehicle check engine light comes b on and sales person says it was gas tank. When bringing vehicle home and to get gas didn’t fill nor put any gas in vehicle check engine light comes back on. Had vehicle for less than 400 miles and transmission went out needless to say that was reason for check engine light after taking to different service center. They do not stand by there vehicle. Long run paid cost for rebuilt transmission. I would not recommend dealership at all More

This was easiest car purchase I ever made. I had researched ahead of time and felt the price was fair and I was given a reasonable trade-in for my vehicle. The One Person process is great and Connor researched ahead of time and felt the price was fair and I was given a reasonable trade-in for my vehicle. The One Person process is great and Connor Anderson had the process completed in under 90 minutes. He is very knowledgeable and helpful, not at all pushy. I enjoyed working with him. More

If you are looking for a vehicle, try Nelson Mazda, Murfreesboro. The process was easy and you will not be disappointed. I love my 2021 Mazda CX-5 Grand Touring Reserve! Murfreesboro. The process was easy and you will not be disappointed. I love my 2021 Mazda CX-5 Grand Touring Reserve! More

I like the people they are very friendly and efficient. Have nothing else to say. You need to vacuum cars when washed. That would be nice Have nothing else to say. You need to vacuum cars when washed. That would be nice More

Fast, friendly service! I worked with John Pate over the phone to purchase a car. He went above and beyond to clear the snow off the vehicle to get up close videos and pictures of the car. After driving hom phone to purchase a car. He went above and beyond to clear the snow off the vehicle to get up close videos and pictures of the car. After driving home 5 hours we noticed there were no floor mats. He got new ones ordered and shipped to my house. More

Great service and experience. The dealership is 2+ hours away and before I make the trip, Katherine sent me a thorough video of the vehicle pointing out anything she noticed as if she were buying it. After away and before I make the trip, Katherine sent me a thorough video of the vehicle pointing out anything she noticed as if she were buying it. After making the trip and upon inspection noticed what I thought was an issue, however after thorough vetting by several others at the dealership, it was by design and not an issue at all. While all this was going on, Zach overheard me ask if the windshield had been replaced, made a call and got the answer before Katherine has the chance to ask him, that's service! Highly recommend, they'll make it right and won't sell you anything that doesn't meet their standard. More

Did a great job on my Mazda even provided me a rental car while they took care of my car. Thank you Nelson Mazda for taken care of my needs while they took care of my car. Thank you Nelson Mazda for taken care of my needs More

Easy making appointment, thorough detailed description of recommendations for service, text messages re: progress of service, service advisor supportive and friendly, ready for me when I got there recommendations for service, text messages re: progress of service, service advisor supportive and friendly, ready for me when I got there More

Nelson Mazda was excellent. They took care of my issues and were very professional. Ellen was my mechanic. Zach and Joseph were my service associates. They each deserve a raise. and were very professional. Ellen was my mechanic. Zach and Joseph were my service associates. They each deserve a raise. More

Inspection of the vehicle quality was not even fair; although I appreciate the company locating a vehicle. There was time to clean but was not clean. Signs of a team resting on lorales and going through although I appreciate the company locating a vehicle. There was time to clean but was not clean. Signs of a team resting on lorales and going through the motion clearly. More