Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Brighton Ford
New Brighton, MN
481 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 481 reviews
June 10, 2026
Quality people. Easy to deal with. Would recommend for future service and sales. Top of my list Easy to deal with. Would recommend for future service and sales. Top of my list More
by jdbhd95
Verified CustomerEmployees Worked With
June 10, 2026
Welcoming and honest! Treated me with respect. Not pushy. No pressure. Martin was an amazing salesperson to work with! Treated me with respect. Not pushy. No pressure. Martin was an amazing salesperson to work with! More
by kent23smith
June 08, 2026
My first time going there. Service advisor was not friendly and it wasn’t a very pleasant experience. I had an oil change and declined tire rotation because the price was aroun Service advisor was not friendly and it wasn’t a very pleasant experience. I had an oil change and declined tire rotation because the price was around $100. Went straight to Discount Tire for a free rotation. Also, I don’t think New Brighton Ford reports service work to Car Fax because I my oil change didn’t show up although some rear wheel covers installed at Apple Ford do show up on Car fax. Will try a different Ford dealer next time. More
by JS
Employees Worked With
Other Employees :
I don’t honestly know the name of the service advisor and certainly don’t know who did the oil change. Give the lube guy 5 stars.
June 05, 2026
I did interact with David or Julie, Angie was great as well as Jason and another 2 gentleman that I didn't get their names. well as Jason and another 2 gentleman that I didn't get their names. More
by james.tidrick
June 01, 2026
New Brighten Ford is in the process of taking of my issues. Looking forward to using their service department in the future. issues. Looking forward to using their service department in the future. More
by gwarren269
May 15, 2026
No problems at all. Found the truck I was looking for. Everyone I dealt with was very pleasant. Found the truck I was looking for. Everyone I dealt with was very pleasant. More
by ozzy23star
May 15, 2026
friendly, approachable, flexible, fair, good selection of inventory, good location, highly knowledgable finance department staff inventory, good location, highly knowledgable finance department staff More
by christopherkellner
May 12, 2026
Our salesman took the time to go over all the details and not acting rushed while we decided on our car to purchase. We are very happy with our decision. not acting rushed while we decided on our car to purchase. We are very happy with our decision. More
by DBGUS
May 12, 2026
There was some confusion about the status of the vehicle being blue certified online, and having the certified license plate, not then the vehicle wasn’t actually certified, and I needed to pay for that ins being blue certified online, and having the certified license plate, not then the vehicle wasn’t actually certified, and I needed to pay for that inspection. More
by acegravy
May 11, 2026
I was treated well and service was great. It is place I would return to if I need to seek mechanical assistance again while visiting in Columbia Heights. It is place I would return to if I need to seek mechanical assistance again while visiting in Columbia Heights. More
by STEVEBOOTHBY
Employees Worked With
