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New Century BMW
Alhambra, CA
492 Reviews
For over 26 years, the New Century Automotive Group has been home to Southern California's line of quality driven dealerships beginning with its flagship, New Century BMW. It is conveniently located off of the 10, 710, 110 and 210 freeways at the beginning of Alhambra Auto Row.
Founded in 1992, New Century BMW has continued its significant growth as a result of its on-going commitment to deliver a superior customer experience. New Century BMW has been awarded the prestigious BMW Center of Excellence Award, BMW's highest honor for client satisfaction in 2001, 2002, 2003, 2006, 2007, 2010 and 2013. We have been setting the industry standard with our dedication to overall customer satisfaction year after year.
New Century BMW offers the most competitive pricing, superior customer service, largest selection of automobiles and a state-of-the-art facility. It is no wonder why so many customers come home to New Century BMW year after year to service their vehicles, make new purchases, or refer a friend.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 492 reviews
June 09, 2019
Great customer service Met with Diana Zhang for my encore appointment, she was very knowledgeable with features and she was able to answer all my questions. Thanks again Met with Diana Zhang for my encore appointment, she was very knowledgeable with features and she was able to answer all my questions. Thanks again More
by Nick1279
Employees Worked With
June 06, 2019
Communication familiarization Had a great learning experience with Diana Zhang. Very knowledgeable, and very patient. A great asset to their organization. I will definitely recomme Had a great learning experience with Diana Zhang. Very knowledgeable, and very patient. A great asset to their organization. I will definitely recommend Diana, and the dealer, to family and friends. More
by Carguy
Employees Worked With
June 02, 2019
Outstanding Professional Service I purchased a Certified Pre-Owned BMW. from the very start Elvis was very professional and accommodating. He made the experience of buying a car which I purchased a Certified Pre-Owned BMW. from the very start Elvis was very professional and accommodating. He made the experience of buying a car which can be stressful for some, very pleasant. More
by Aquadan
Employees Worked With
June 02, 2019
Excellent Leasing Experience Sami Asadourian and the staff are very friendly and caring they make you feel welcome. Sami listens to your needs and not just sells you a vehicle, bu Sami Asadourian and the staff are very friendly and caring they make you feel welcome. Sami listens to your needs and not just sells you a vehicle, but sells you the right vehicle. Sami earns the trust of his clients and this is the reason I came back again to lease another BMW. To me Sami is an assets to New Century BMW dealership. I am a loyal customer to this dealership. Thank you Sami and all your staff. I will highly recommend Sami and the dealership to family members and friends. More
by Rick
Employees Worked With
Sami Asadourian
June 01, 2019
Best Sales Manager in CA I’ve bought 3 cars from Elvis and what can I say, the BEST salesman ever. He’s a trustworthy salesman that always offers the most competitive price, a I’ve bought 3 cars from Elvis and what can I say, the BEST salesman ever. He’s a trustworthy salesman that always offers the most competitive price, and incredible customer service. I’ve visited many other BMW dealership before, and I have yet to find someone else that I would want to deal with. Definitely will come back to him for my next car. More
by Tchau
Employees Worked With
May 21, 2019
2nd vehicle purchased in 5 months Back again for another one! Thanks to Sami we walked out with the x5 Msport package they have the best certified pre-owned Bmw. I'm glad to come back Back again for another one! Thanks to Sami we walked out with the x5 Msport package they have the best certified pre-owned Bmw. I'm glad to come back to new century thank you Sami for dealing with us! More
by Kimmycee
Employees Worked With
Sami Asadourian
May 12, 2019
Genius’s genius Diana was extremely diligent and helpful in answering all questions and concerns. She made me feel comfortable setting up all the technology to my spe Diana was extremely diligent and helpful in answering all questions and concerns. She made me feel comfortable setting up all the technology to my specifications and needs. I appreciated her scheduling flexibility and several ways to connect with her (email, text and by phone). Diana is truly a genius. More
by Ssparkwu
May 12, 2019
Great Service I’m so glad that having Diana show me all the features of my new car. She is super patient and knowledgeable while she was explaining and teaching me I’m so glad that having Diana show me all the features of my new car. She is super patient and knowledgeable while she was explaining and teaching me how to personalize my car. Really rapid responses. Highly recommended!! More
by Flora123
May 11, 2019
The easiest buying experience. I've been with Elvis for 2 car deals now and he always make the buying experience so easy. He will make sure the client actually likes the car that th I've been with Elvis for 2 car deals now and he always make the buying experience so easy. He will make sure the client actually likes the car that they are dealing with, and the price will always be great. I will continue coming to Elvis when my current lease is up and will refer my friends/family members to him. More
by Dragoon4158
Employees Worked With
May 11, 2019
Great Car Leasing Experience! Elvis at New Century BMW was easy to work with and very knowledgeable. Everyone here in sales, including Hamlet and Sonny made the process simple and Elvis at New Century BMW was easy to work with and very knowledgeable. Everyone here in sales, including Hamlet and Sonny made the process simple and painless. More
by Davsilver
