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New Century Honda

Glendale, CA

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5,119 Reviews
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1235 S Brand Blvd

Glendale, CA

91204

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Showing 5,119 reviews

January 27, 2021

I’ve been to many different dealership but Century Honda went above and beyond to help help get into a car that reliable, dependable and at a payment I was more than comfortable with. Amazing customer serv More

by alex.bracamontes2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efren Soliz
January 27, 2021

I have been in this dealer for almost more than 30 years since they are in Glendale Ave. Colonial Honda and keep changing the n business name. And I have always been happy to the service advisors who keep More

by CORALEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haybert Davtian
January 27, 2021

Martin helped me solve my car issue! The best service I’ve ever received! I would definitely recommend him to my friends and my family More

by URIEL95_05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Gutierrez
January 27, 2021

It was amazing I got brand new keys and I am coming back to get my car serviced amazing customer service and so helpful ! Thank you! More

by Angelina.barrett4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Chinda, Carlos Rolon
January 26, 2021

Took my car to change the battery with no appointment and the staff were friendly and efficient.. did not take long time to have my car back.. great service More

by ALHARDISARA.SA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Haybert was very attentive and friendly when I took my car for the service maintenance. He and the technician recommended some more services that needed extra care. I brought some discount coupons to lowe More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haybert Davtian
January 26, 2021

Quick, efficient, and kind! I felt like this was the best and most honest service I had received from a dealership in years. I will keep driving from Santa Monica to take my car here! More

by Ahoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haybert
January 26, 2021

Service was fast and reliable. I did not wait long and my service advisor was very knowledgeable and kept me update the entire time. Very satisfied. More

by DJ83423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Garcia
January 26, 2021

My wheel bearings were replaced and one was installed incorrectly. My car was also not ready same-day as quoted and I was not proactively contacted to be informed of the delay. Picked up my car the next More

by MARILYNMH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis
Feb 12, 2021 -

New Century Honda responded

Thank you for your feedback, Nathan. We pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Patrick Lawton Patrick.Lawton@NewCenturyHonda.com

January 26, 2021

It seamed as if getting me to pay for services versus addressing the main issue was their main goal. Mind you my car is under full warranty but they cared less to address the issue until I insisted. They More

by Ricardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David
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