New Country Lexus of Great Neck

Jamall is amazing! I was just browsing on the Lexus website and building out possible versions that I would be interested in. I was putting in my information to see loc I was just browsing on the Lexus website and building out possible versions that I would be interested in. I was putting in my information to see local dealerships and got a text. I followed up with a question to New Country Lexus of Great Neck. Within a few minutes Jamall responds, within an hour we had it down to 2 options of cars that they both had, one was in transit from another dealership. He was able to work with me on the numbers over the phone, so that we wouldn't waste each others time by coming in and playing games. Negotiated a few times, came to an agreement, he confirmed with his manager and by the next day I had the car confirmed. Within 24 hours we met, ironed out the numbers and paperwork, filled out a lease form and scheduled a pick up for another day. Michael the Finance Manager is a miracle worker, down to earth knowledgeable. I was able to meet with him, give him my information, which he used to prep for the pick up date. Within an hour of meeting with him, he was able to get me approved and prepped for 20 minute convo about the financial aspect. No pressure, no games, no haggling, just chat and I was out. My only recommendation, for those of you new to the brand, spend a few minutes learning about the car, as Lexus does tend to use generic pictures. I found out the hard way. However, Jamall worked with me and explained everything. Like I previously said he is amazing, even calling me after hours as I was confused with a few features. He called and explained everything. Needless to say, new to Lexus, I was nervous and he made me feel comfortable, happy and exited for my new journey. We laughed, we shared our history and talked cars... Jamall was very patient and quick responses... Give him a chance and I promise you won't be dissatisfied. More

I had a great experience with Jamall and Mohamed at New Country Lexus of Great Neck. I had reached out to many Lexus dealerships, and Jamall responded quickly to my questions and requests. As stressful as Country Lexus of Great Neck. I had reached out to many Lexus dealerships, and Jamall responded quickly to my questions and requests. As stressful as this process was, Jamall really made this a positive experience. Would recommend this dealership and these folks to anyone looking to join the Lexus family! More

I was looking for a specific car and reached out to many Lexus dealers. Jamall responded quickly and told me he had the car coming in soon. I met with him the next day and we made the deal. It was a positiv Lexus dealers. Jamall responded quickly and told me he had the car coming in soon. I met with him the next day and we made the deal. It was a positive experience. He is knowledgable and professional as well as nice and upbeat. He kept in touch with delivery updates. My experience at New Country Lexus was all positive. More

Dealing with jamall was an absolute pleasure as a first time buyer, he made the entire process simple and clear and delivered with a friendly and kind demeanor. I Highly recommended time buyer, he made the entire process simple and clear and delivered with a friendly and kind demeanor. I Highly recommended More

Jamal is the best sales man. Very nice, respectful and passionate about what ye does. He goes above and beyond to help you get your dream car Very nice, respectful and passionate about what ye does. He goes above and beyond to help you get your dream car More

Jamal has always been an excellent sales rep That’s why his customers follow him. I appreciate your business his customers follow him. I appreciate your business More

Calvin Chu is a nusty person and very disrespectful person. Me and my wife walk in to the dealership trying to get my wife a new car. Calvin Chu approached us and already starts his nusty attitude. He person. Me and my wife walk in to the dealership trying to get my wife a new car. Calvin Chu approached us and already starts his nusty attitude. He acts like he is the buyer and we are the sale person. I have been in many different dealerships in my life including some of the luxury brands, like BMW, Mercedes Benz, Maserati and Porsches. I never have this type of experience from other dealerships not even a Toyota. Come on, you are literally a Toyota but covered with better quality material. Calvin might think I do not have money to buy or he may be too elegant to serve us. It is your job to introduce the car and explain the features of the car to your customers. It is normal that customers ask questions. I have a feeling that he just want to kick us out from this dealership. I do not recommend this dealer and especially this sale person Calvin Chu. He does not even earned one star and he doesn't even has basic sale person manner. I do not write review but this time I think I have to do it. More

Jamall was great to deal with, there was some setbacks with the original delivery and Jamall placed second vehicle on reserve for me. When I lost all the hope and kept me updated. Most importantly, he kep with the original delivery and Jamall placed second vehicle on reserve for me. When I lost all the hope and kept me updated. Most importantly, he kept his promise what we agreed on he didn’t try to pull off any tricks and at the end he delivered the best service you could get. Sales manager Mike also was a big help at the end of the transaction. Thank you for everything. More

Great knowledge of Lexus parts. My difficult choice personally was made simple by Mr. Bryon My difficult choice personally was made simple by Mr. Bryon More

Sales person Jamall is very nice and kind person. Whenever I asked something, he responded promptly. Whenever I asked something, he responded promptly. More