New Country Motor Cars

Don Salierno was a pleasure to work with! I was very specific on the type of mercedes I wanted and he had the patience to work with me to find the exact car I was looking for. He is an excellent salesma specific on the type of mercedes I wanted and he had the patience to work with me to find the exact car I was looking for. He is an excellent salesman who will make you smile and laugh throughout the process. I highly recommend Don and New Country Merecedes based on the superb professionalism and quality of service I received. Thank you Don!!! :) More

Overall great experience. Amazingly friendly staff. We came in wanting a specific model and specific color (both exterior and interior). Christopher Langley, Kristi Williamson and Don Salierno all worked came in wanting a specific model and specific color (both exterior and interior). Christopher Langley, Kristi Williamson and Don Salierno all worked together to find us our new car, giving us a follow up phone call and several emails over a couple weeks. We were with our 4 year old and everyone made the visit pleasant for all of us. They covered everything thoroughly, both with the features of the car and with the finances. This was in stark contrast to our experiences at Land Rover in Avon, MA and even at the Benz dealer where we bought our last SUV. Highly recommended. More

From the minute I first walked into the Mercedes-Benz dealership in Hartford, CT, I received nothing but great quality service. Donald J. Salierno was there for me through the whole process. He answered dealership in Hartford, CT, I received nothing but great quality service. Donald J. Salierno was there for me through the whole process. He answered all my questions with no hesitation or delay. The process took about 2-3 weeks and not once did he dismiss me because he didn't think the sale was going to occur. I felt valued and important no matter. The quality of the the Mercedes-Benz speaks for itself, but the customer service and dedication from it's representatives deserves to be noticed and applauded. Another person I'd like to mention and give lots of thanks to is Robert Ewing. I don't know how many times I had to call this man to figure out the paper work between their dealership and my out of state bank. He being the only finance manager at the dealership, busy as can be, didn't matter. I would leave a voice mail and he would call me back within minutes. In addition to that, he was able to get the Mercedes-Benz dealership to match my bank's interest rate. That made the process so much easier. I can't say enough to express the gratitude of the very customer driven representatives at the Hartford, CT New Country Motor Cars, dealership.I would strongly recommend Donald J. Salierno and Robert Ewing to be your partners in crime the next time you decide to purchase a Mercedez-Benz. I know you will not be let down. More

Dealer ignored repeated reports of steering knock, unusual tire wear and related steering/suspension concerns, starting at first scheduled service of 2010 C-300 Sport. Experienced failure of tie-rod a unusual tire wear and related steering/suspension concerns, starting at first scheduled service of 2010 C-300 Sport. Experienced failure of tie-rod and bearing on freeway, with my wife and children aboard. Dealer replaced bearing and tie-rod under warrantee (no cost to them), and refused to accept any responsibility for avoidable tire damage and risk of life. Incompetence and/or lack of integrity? More

Great customer service had me in and out quick. I brought my car in for service and they were very nice very friendly i will be going back for all of my services my car in for service and they were very nice very friendly i will be going back for all of my services More

Our family has bought 2 CPO Mercedes within the past 6 weeks from Don at New Country Mercedes. He was great to deal with both times. If we weren't happy, would we have gone back for a 2nd? We would hig weeks from Don at New Country Mercedes. He was great to deal with both times. If we weren't happy, would we have gone back for a 2nd? We would highly recommend this dealership. More

We just leased a 2012 MB C300 4Matic from New Country We just leased a 2012 MB C300 4Matic from New Country Mercedes in Hartford CT. It is just about a one hour drive from our home in Massachusetts, but We just leased a 2012 MB C300 4Matic from New Country Mercedes in Hartford CT. It is just about a one hour drive from our home in Massachusetts, but well worth it. I called the dealership on Tuesday and spoke with our salesman Dean and determined the specific car we were interested in leasing. Dean had the exact car ready for us when we arrived later that evening. Dean was very professional and courteous during the entire process. It was not what I had expected from a large city dealership and we were pleasantly surprised. The entire process was very streamlined and hassle-free. I had done my homework with regard to the value of my trade and the options on the new MB, so we wasted very little time arriving at a fair price for both. The deal was struck and happiness level had risen to "100%". We met with the sales manager Bob Ewing to discuss our financing and he was friendly and professional as well. He organized the deal and we finalized it a day later. Financing a new car can often be an unpleasant, but our experience was great! We arrived to pick up our new MB and it was prepped and ready to go. New Country had taken care of all the details of registration and inspections (even across state lines). Dean spent time with us to review all the options on the car and ensure that all of our questions were answered. The bottom line is that we will be back again and look forward to working with New Country in the future. Todd and Kimberly Green More

My wife and are love our new car. Everyone at the dealier were great to work with. Don sat down twice to go over all the options the car had. were great to work with. Don sat down twice to go over all the options the car had. More