New Country Motor Cars
Hartford, CT
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Dealer made the difference for me. He made both my wife and I feel comfortable and made the difference in buying at this particular dealership and not in another. George Zevgolis and I feel comfortable and made the difference in buying at this particular dealership and not in another. George Zevgolis More
We had a great experience working with Tom and Don. They were clear, competent, and fair and we were very satisfied with the result! A professional team and a great support staff. We would definitely use were clear, competent, and fair and we were very satisfied with the result! A professional team and a great support staff. We would definitely use this dealership again. More
We are very pleased with the experience we had with New Country Mercedes and thrilled with our new C class. Don and Tom were both very helpful and supportive, and receptive to my questions throughout the Country Mercedes and thrilled with our new C class. Don and Tom were both very helpful and supportive, and receptive to my questions throughout the entire process. We were very pleased with the customer service and overall experience at New Country and highly recommend them to others. More
I have never had such incredible service. Everyone was extremely nice and went out of their way to make my experience pleasurable. I was immediately set up with a rental car. I was updated daily on the pr extremely nice and went out of their way to make my experience pleasurable. I was immediately set up with a rental car. I was updated daily on the progress of my car. They took care of ME not just my car. Allie was very friendly and Jason kept me informed. Thanks for a wonderful experience. More
Awesome Car. Great customer service at a dealership. Sales man Ray Williams helped us and guide us. I have to tell you that he was one of the best salesman we ever worked with. C300 4matic Mercedes is a Sales man Ray Williams helped us and guide us. I have to tell you that he was one of the best salesman we ever worked with. C300 4matic Mercedes is an awesome car. If you live in CT, ignore other mercedes benz dealer and go to New country mercedes. By the way you can negotiate the car's price :) More
Before I got to this dealership, I was already set on buying a smart car. I was making the trip after having gone to the smart center in Fairfield, CT. I did not find exactly what I wanted in my smart an buying a smart car. I was making the trip after having gone to the smart center in Fairfield, CT. I did not find exactly what I wanted in my smart and knew there was only one other smart center in CT; New Country Mercedes Benz. When I walked through the doors, I was immediately greeted by someone who asked how they could help. I mentioned my interest in the smart and he said he would grab someone for me. Dean came over and introduced himself to me and 3 others who came with me. We looked at 3 different smarts and compared the pricing of all of them. I wanted the Highline radio system and only one had it; the one I bought. We sat down to do all of the paperwork and Dean asked the right questions to make me feel like I was getting a deal on my trade-in. I received a fair price and was given helpful advice in regards to some modifications I had done to my previous car. This would be the first car I ever bought and I had little credit but was told I would have to wait until Monday to hear the decision, as I did not notice it was past their closing time and Dean never rushed or failed to explain anything! He even took the time to joke and tell us a personal story; what an amazing view Dean! Monday rolled around and I got a call from Dean who worked out a deal with MBF, and approved me for 0% financing and can finalize the sale on Tuesday! After finalizing everything, Dean taught me the functions of the car. He did not have an overwhelming knowledge of the smart car, but was nice because I felt he was genuinely learning with me. I was able to teach him the voice recognition feature Wilma (my smart car) offers. He sincerely listened to everything both my "entourage" and I had to say. I drove off the lot a very happy customer and look forward to one day returning for another car! I can't thank them enough for treating me no different then someone looking to buy a much more expensive car or someone much older then me (22). Thanks for helping me make the "smart" decision! More
I brought my Mercedes E-320 in for service the day after thanksgiving 2011 but forgot that my work laptop and lcd projector were in the trunk. The dealership performed the service and told me my car was rea thanksgiving 2011 but forgot that my work laptop and lcd projector were in the trunk. The dealership performed the service and told me my car was ready it was parked inside the bay backed tightly against the wall so I didn't have access to the trunk. I brought the car home and put it into the garage and didn't discover until monday morning that the trunk was nicely vacumed but my laptop and lcd projector were missing. I immediately called the dealership and was told they would look for my missing items. Later that day I was told that the people clean the cars after service are private contrators and the dealership is not responsible for the stilden items. My warning is do not have your your vehicle serviced at this dealership unless you have removed all items of value first! More
My experience with New Country was exceptional. I had the pleasure of meeting with a sales rep, by the name of Mirela Cristache. I felt very at ease and comfortable with this representative, and she was the pleasure of meeting with a sales rep, by the name of Mirela Cristache. I felt very at ease and comfortable with this representative, and she was able to provide exactly what I wanted. Also, a co-rep, by the name of Scott, provided a very comprehesive education with the vehicle and its capabilites. I am extremely pleased with the service at New Country Mercedes, and will continue to utilize their excellent salesmenship More
I visited MB to test drive a used vehicle. Jerrold was an exceptional sales person. I really felt like he truly cared about my families needs. I haven't purchased yet, but plan on coming back to buy! exceptional sales person. I really felt like he truly cared about my families needs. I haven't purchased yet, but plan on coming back to buy! More
Elizabeth was very knowledgeable and helpful during my visit to this dealership. Her professionalism and customer service were exceptional. Look forward to working with her when purchasing a new vehicle visit to this dealership. Her professionalism and customer service were exceptional. Look forward to working with her when purchasing a new vehicle More