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New Motors Ford

Girard, PA

Overview
Employees
Reviews
Vehicles
4.7
2,509 Reviews
The team at New Motors Ford would like to welcome you to our dealership in Girard, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,509 reviews

September 17, 2026

Made the experience pleasant and seamless. We love our new car. Everyone at the dealership was professional and friendly More

by tstax99
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Haas
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Sep 18, 2026 -

New Motors Ford responded

Thank you for your wonderful feedback! We're pleased that our team's professionalism and friendliness made your experience enjoyable. Enjoy your new vehicle, and we hope to welcome you back soon!

September 17, 2026

They did what I wanted done. Nice experience. I would definitely go back when the time comes. More

by GLeh.home
Recommend Dealer
Yes
Employees Worked With
Arlen
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Sep 17, 2026 -

New Motors Ford responded

Thank you for sharing your positive experience with us! We're thrilled to hear that everything was completed to your satisfaction. We look forward to welcoming you back when needed.

September 16, 2026

I waited 2 hours for an inspection and oil change. I watched the entire staff eat pizza and no one attended my car for 30 minutes while everyone was eating. Unprofessional. Huge wait time. More

by Kaykimmy10
Recommend Dealer
No
Employees Worked With
Collin Mello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Print
Sep 16, 2026 -

New Motors Ford responded

We apologize for the delay and the lack of attention during your visit. Please feel free to email us at social@newmotorsbmw.com with your contact information so we can address your concerns directly. We strive for reliability and professionalism in our service.

September 16, 2026

From the very beginning Keaton and the entire staff made it a pleasure to work with them. More

by Donahue_christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2026 -

New Motors Ford responded

Christopher, we're so pleased to hear that Keaton and our team made your experience enjoyable. Thank you for highlighting our dedication to quality service. We hope to welcome you back soon!

September 15, 2026

Great experience other than having to come back and wait another hour in addition to my regular appointment because of inspection stickers not being available. Collin was great in explaining the situation a More

by Mellocup530
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Print
Sep 16, 2026 -

New Motors Ford responded

Thanks for your review! We're glad Collin could assist you well. Sorry for the inconvenience with the inspection stickers. We appreciate your patience and look forward to providing a smoother experience in the future.

September 15, 2026

Always professional and pleasant Since the takeover, I'm glad to see my service staff has remained the same, as I have confidence in the job they do. More

by CAROL.MADURSKI
Recommend Dealer
Yes
Employees Worked With
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney
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Sep 15, 2026 -

New Motors Ford responded

Thank you for your positive feedback! We're pleased that our team's professionalism and continuity have earned your confidence. We are committed to providing reliable service and look forward to your next visit.

September 13, 2026

50 dollars labor for an oil change. Milking money from a senior citizen. shame on your garage. I am second generation going to that garage, you have lost me as a customer. So my oil cha More

by drpaul7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 14, 2026 -

New Motors Ford responded

We sincerely apologize for your recent experience and the concerns you've raised about the cost of your service. Please feel free to email us at social@newmotorsbmw.com with your contact information so we can address your concerns directly. Alternatively, you can contact our President, Allen Yingling, directly via 814-823-3869 or allen@newmotors.com. We value your long-term loyalty and are committed to improving our service.

September 10, 2026

The personnel in the service dept were the same good people to work with but over 40percent increase in the cost of an oil change from the last time is a little ridiculous More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

New Motors Ford responded

Thank you for sharing your thoughts. We apologize for any inconvenience caused by the increase in the oil change investment. Please feel free to email us at social@newmotorsbmw.com with your contact information so we can address your concerns directly. Our team is committed to providing quality service, and we appreciate your feedback.

September 06, 2026

Absolutely great, I am very pleased! Keaton was very professional and acknowledgeable about the product he was sellin. More

by Rich A
Recommend Dealer
Yes
Employees Worked With
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keaton Chase
Print
Sep 10, 2026 -

New Motors Ford responded

We're so pleased to hear about your positive experience with Keaton! His professionalism and knowledge are what we strive for. Thank you for choosing us, and we hope to see you again!

September 05, 2026

Had a recall. Took care of it right away. Very efficient. We waited and wait time was reasonable More

by Lasher
Recommend Dealer
Yes
Print
Sep 10, 2026 -

New Motors Ford responded

Thank you for sharing your experience! We're thrilled to hear that our team efficiently handled your recall and that the wait time was reasonable. We pride ourselves on our expertise and reliability. We look forward to welcoming you back!

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