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New Motors Ford

Girard, PA

4.7
2,561 Reviews
The team at New Motors Ford would like to welcome you to our dealership in Girard, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,561 reviews

October 17, 2026

Have had two service appointments with New Motors & every thing went well. The work done was what was promised. I have worked John & Arlen for years & they do a great job. More

by BOPRINCEBO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2026 -

New Motors Ford responded

Thank you for your kind review! We're pleased to hear that John and Arlen have consistently delivered on their promises. Your satisfaction is important to us, and we are committed to maintaining the quality and reliability you expect. We hope to see you again soon!

October 16, 2026

I have been a customer of this dealership for 10 years and have always loved the service I have gotten from the service department and the sales department. I have bought three vehicles from this dealersh More

by RDLSUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2026 -

New Motors Ford responded

Thank you for your wonderful review and for being a loyal client for 10 years. We're glad to hear that our team has consistently respected your loyalty and provided excellent service. We look forward to continuing to meet your needs in the future.

October 14, 2026

All 5 tires were supposed to be rotated. It was noted on invoice that it was completed but my spare tire on back of bronco was never removed. More

by stacycallison12
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 14, 2026 -

New Motors Ford responded

Stacy, thank you for your feedback. We apologize for the inconvenience with the spare tire rotation. A manager will be in touch to discuss this further. We strive for transparency and quality in our services.

October 13, 2026

Colin is the face of the Service Department! He is always available to help and listen to us. He always guides me in the right direction with our cars. I trust him and that's huge ! More

by emhokaj
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Oct 14, 2026 -

New Motors Ford responded

Thanks for sharing your experience! We're delighted that Colin has been able to assist you effectively. Trust and expertise are key to our service, and we're pleased to have earned yours. We look forward to your next visit!

October 13, 2026

Really good. Excellent customer service, very friendly staff, speedy turnaround Will come back for my next appointment More

by Cavenbuell00
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Oct 13, 2026 -

New Motors Ford responded

Thank you for sharing your positive experience! We're happy to know our team provided excellent service and a speedy turnaround. We look forward to serving you again!

October 12, 2026

Great service, explained everything well and Fair pricing. They are very convenient, knowledgeable and explained everything well. More

by Gregg Bronco
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Oct 12, 2026 -

New Motors Ford responded

Gregg, thank you for your wonderful feedback! We're thrilled to hear that you found our service convenient and our team knowledgeable. We pride ourselves on transparency and are glad it showed. We look forward to welcoming you back!

October 11, 2026

When parts finally arrived the repairs were completed as promised. Earlier than expected! Good service people - committed! More

by Jeffrey
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Oct 12, 2026 -

New Motors Ford responded

Jeffrey, we're delighted to know that you had a positive experience with our service team. Completing repairs ahead of schedule is part of our commitment to reliability. Thank you for your kind words!

October 10, 2026

Everyone is friendly and respectful Customer waiting area is clean and comfortable with free coffee More

by Hotrod78
Recommend Dealer
Yes
Employees Worked With
Collin Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Oct 12, 2026 -

New Motors Ford responded

Thank you for your feedback. We're glad to hear you found our team friendly and enjoyed the clean waiting area. We strive for excellence and hope to enhance your experience further on your next visit.

October 10, 2026

The service department is the reason we keep coming back to this dealership. We wouldn't trust our vehicle with anybody else. They always steer us in the right direction and take care of our car like it's t More

by HEYROSIE12
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Oct 12, 2026 -

New Motors Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Arlen and Collin have provided you with such informative and polite service. Your trust in our service department is greatly appreciated, and we look forward to continuing to care for your vehicle with the same level of expertise and reliability.

October 10, 2026

A very customer friendly dealership. Everyone was great to work with.Keaton Chase and Seth Murphy were. Great. More

by GRONKER47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Murphy
Oct 12, 2026 -

New Motors Ford responded

We're so pleased to hear about your positive experience with Keaton Chase and Seth Murphy. Thank you for recognizing our commitment to customer-friendly service. We look forward to your next visit!

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