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New Motors
Erie, PA
2,223 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,223 reviews
August 21, 2025
I worked with Eric White to purchase a new BMW. Everything was handled friendly and fairly. He followed up on and came through with everything he said he would. I'd be happy to recommend him and Everything was handled friendly and fairly. He followed up on and came through with everything he said he would. I'd be happy to recommend him and work with him again. More
by dreed967
Employees Worked With
August 20, 2025
Came in 2 separate occasions to discuss and test drive Subarus, both sales people (Mike and Stephen) were extremely nice and accommodating. I didn’t feel pushed at all, and they worked around my driving a Subarus, both sales people (Mike and Stephen) were extremely nice and accommodating. I didn’t feel pushed at all, and they worked around my driving anxiety and newness to the buying process. I ended up with a beautiful Orange Crosstrek and couldn’t be happier! More
by Minjoonie
August 20, 2025
I recently had the opportunity to purchase a new car. Kevin Yaros was truly exceptional. From the moment we arrived, he was knowledgeable, helpful, and genuinely nice. He took the time to answer all of o Kevin Yaros was truly exceptional. From the moment we arrived, he was knowledgeable, helpful, and genuinely nice. He took the time to answer all of our questions thoroughly and was quick to respond. His expertise in the vehicles we were interested in was evident, and he provided valuable insights that helped us make informed decisions. Unfortunately, the experience took a downturn when interacting with the new car manager. He seemed disinterested in working with us at all. Every time we proposed a question or a request, his only response was a firm "no." It was frustrating that he didn't even take the time to come out and meet us, which would have shown a willingness to engage and negotiate. More
by Joe
Employees Worked With
August 19, 2025
Recently, I needed to make a change in cars; New Motors provided exceptional service. They readily helped me move from one lease to another. Robby Quinn and Sales Manager Tony Confer were especially helpfu provided exceptional service. They readily helped me move from one lease to another. Robby Quinn and Sales Manager Tony Confer were especially helpful. They met my needs quickly, professionally, and courteously. Because of their superior service, I trust New Motors to honor their obligations and to go the proverbial extra mile to provide quality service. More
by aroth946
August 18, 2025
A very enjoyable buying experience at New Motors. The staff is professional and caring. They provide a fair and transparent buying experience. The staff is professional and caring. They provide a fair and transparent buying experience. More
by pharm0836
Employees Worked With
August 17, 2025
I just leased my fourth Subaru from New Motors. Nick was my salesperson the last two times. Nick is friendly and very knowledgeable about everything! I highly recommend Nick if you are looking for Nick was my salesperson the last two times. Nick is friendly and very knowledgeable about everything! I highly recommend Nick if you are looking for a Subaru! More
by sharoncrdmn927
Employees Worked With
Nicholas Gaiser, Michelle Happy
August 17, 2025
New Motors dealership and its staff are first class. Eric White was my salesperson and he made my purchase of a Volkswagen Tiguan easy. His knowledge of the vehicle made my transition simple. New Mo Eric White was my salesperson and he made my purchase of a Volkswagen Tiguan easy. His knowledge of the vehicle made my transition simple. New Motors makes service and car buying easy. -Kathleen More
by Kathleenjsc
Employees Worked With
August 16, 2025
Eric W made my new car buying experience a BREEZE! He had everything ready and we were in and out! Thank you! He had everything ready and we were in and out! Thank you! More
by Jennyproph
August 13, 2025
The dealership was convenient to navigate and find where you needed to go. My Salesperson Stephen Kolenda was very pleasant, not pushy. He explained everything I asked, in a way that I understood it. He you needed to go. My Salesperson Stephen Kolenda was very pleasant, not pushy. He explained everything I asked, in a way that I understood it. He was very knowledgeable about Subaru. I felt that he wanted me to be satisfied with my purchase and be fair. It’s difficult for an elderly female to go to any dealership and not feel like you’re being taken advantage of or that you will believe anything you are told. I did notice t have that problem with Stephen. I felt he was being honest and wanted to make sure I understood everything. I would definitely recommend New Motors and Stephen Kolenda. Ruth Paprocki More
by Ruth
August 05, 2025
The service i receive at new motors is excellent! Someone is always there to greet me and assist with my needs. Someone is always there to greet me and assist with my needs. More
by Emileeh768
Employees Worked With
