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New Motors
Erie, PA
2,225 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,225 reviews
March 07, 2025
Brad K. was very kind and professional when I purchased my new Crosstrek. He helped me get the best deal possible and took the time to explain everything he was very kind and professional when I purchased my new Crosstrek. He helped me get the best deal possible and took the time to explain everything he could regarding the vehicle and dealership. Brad allowed my experience to be pleasant and user-friendly. More
by lawrencebush1688
Employees Worked With
Brad Konkol
March 05, 2025
Amazing experience ! Polite, pleasant, no pressure. Answered all questions prior to purchase. Very easy to work with~ very patient and respectful. Highly recommend this Polite, pleasant, no pressure. Answered all questions prior to purchase. Very easy to work with~ very patient and respectful. Highly recommend this dealership and Eric White was outstanding. More
by nurselhoffman
Employees Worked With
March 04, 2025
Thank you Jeff for my 2025 Subaru crosstrek! You were very patient and made buying a new car very easy. No pressure! I felt relaxed and I hate car shopping. I didn’t know what kind of vehicle I You were very patient and made buying a new car very easy. No pressure! I felt relaxed and I hate car shopping. I didn’t know what kind of vehicle I wanted but only wanted to drive and get a feel of a few vehicles. I knew the Subaru was the one as soon as I drive it. Comfy! Thank you for all you’ve done and are doing to make your customers feel as ease and not pressured. More
by Chris
Employees Worked With
March 04, 2025
Professional and attentive to customer satisfaction. Will not give my business to any other company. Will not give my business to any other company. More
by jetchison17
March 03, 2025
Steve was awesome and answered all the questions that I had pertaining to the purchase of my lease! had pertaining to the purchase of my lease! More
by cbleggi50
Employees Worked With
March 03, 2025
Impressed with the Subaru rating in safety, we purchased a Forester in 2016. It was an excellent vehicle for us, but we felt it was time to trade in. There was no doubt we would stay with a Subaru and New M a Forester in 2016. It was an excellent vehicle for us, but we felt it was time to trade in. There was no doubt we would stay with a Subaru and New Motors. Walking into the showroom, we were pleasantly greeted by Shane Harvey. We told him we were looking, not sure if we’d stay with a Forester or look into something else. Shane was very knowledgeable about Subarus in general, and was able to answer any question we had. After looking at all the models, it came down to the Forester and Outback. Shane recommended their website to review the Forester and Outbacks they currently had in stock. Once we found one that had what we were looking for, we went back and took an Outback for a test drive. During our drive, Shane was very informative about the capabilities of the car. It was very impressive to see the passion he has for his job and the product he sells! We drove home with our new Outback the next day thanks to Shanes help in getting all the paper work processed for us. More
by sktb01
March 03, 2025
New Motors is a very good place to purchase a vehicle. The transaction was fair an easy. They have a great selection of new Subaru models and a great team to provide customer support. The transaction was fair an easy. They have a great selection of new Subaru models and a great team to provide customer support. More
by Denny Scalise
Employees Worked With
Brendan Eisenger
March 02, 2025
First time customer. I was looking into buying an electric car for the first time and new very little about electric cars. Steve Lobaugh was my sales rep and was very h I was looking into buying an electric car for the first time and new very little about electric cars. Steve Lobaugh was my sales rep and was very helpful with the questions I had and did not pressure me at all with me deciding on this purchase. Would definitely recommend new motors if looking for a new car and I would say ask for Steve Lobaugh. More
by kuhn3420
Employees Worked With
