Newbold Toyota
O'Fallon, IL
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1,560 Reviews of Newbold Toyota
Outstanding sales team. Salesperson Amanda Hall was terrific to work with. We called in dvance and she located a car with the features we wanted and was fully prepared to cl Salesperson Amanda Hall was terrific to work with. We called in dvance and she located a car with the features we wanted and was fully prepared to close the deal. In a prior meeting with Amanda she demonstrated all the features of the car. The employees worked as a team to get the car ready for u s with installation of mats and transfer of license plates, etc. More
Easy to work with! The Newbold team were helpful and eager to work with us. They didn't waste our time trying to oversell or distract us with different offers. They hea The Newbold team were helpful and eager to work with us. They didn't waste our time trying to oversell or distract us with different offers. They heard what we wanted and worked to make it happen. More
Great service as always. I always trust the recommendations and service from Newbold and Shawn is an excellent service advisor who communicates effectively and efficiently as I always trust the recommendations and service from Newbold and Shawn is an excellent service advisor who communicates effectively and efficiently as he knows I have a busy schedule. More
A place you can trust. Always satisfied and never worried about false information or maintenance. A+ On everything we’ve had done on all five cars our family currently drive Always satisfied and never worried about false information or maintenance. A+ On everything we’ve had done on all five cars our family currently drives. All Toyota’s. More
Purchased new rav4 No pressure sales extremely knowledgeable and pleasant experience. Traded in my car and got a reasonable deal. I was able to complete the transaction No pressure sales extremely knowledgeable and pleasant experience. Traded in my car and got a reasonable deal. I was able to complete the transaction in three hours. More
Easy and fun! Josh helped us with any questions we had. First time co-buyers shopping and he broke everything for us without being condescending or pressuring. Real Josh helped us with any questions we had. First time co-buyers shopping and he broke everything for us without being condescending or pressuring. Really just a down to earth kinda guy and got to know our needs and wants. Everyone at this dealership was top notch! Coming back here for the next one! More
Scheduled Maintenance Great friendly staff with customer care their #1 focus. Fast turn around on service that allows me to wait for my truck instead of having to find a ri Great friendly staff with customer care their #1 focus. Fast turn around on service that allows me to wait for my truck instead of having to find a ride or rent a car. More
Nice and informative Amanda answered all my questions, never hesitated. Showed me several payment plan options, explained the deals. Explained all the features on the cars Amanda answered all my questions, never hesitated. Showed me several payment plan options, explained the deals. Explained all the features on the cars I test drove. More
I took my car in for a check up before a trip I didn’t have an appointment, Shawn Karfs offered an appointment or he could work me in. I had a problem and had to jump start my car recently. It was I didn’t have an appointment, Shawn Karfs offered an appointment or he could work me in. I had a problem and had to jump start my car recently. It was acting like it had in the past when I needed a new 12 volt batterie. I was planning a long trip and wanted it in tip-top shape. He said they would check it out and let me know while I waited. He reviewed everything it needed and how much it would cost. The repairs were made while I waited. This is why I keep coming back to this dealership. Shawn Karfs has assisted me in the past, this time I got his card so I could give him credit for a job well done. He always courteous and helpful, I trust him to not to tell me I need unnecessary work. I sincerely appreciate the good service I received! More
Polite and stress free Had a great experience. Damon (my salesman) was very polite and never made me feel pressured. Even though they closed at 8, they stayed there with me Had a great experience. Damon (my salesman) was very polite and never made me feel pressured. Even though they closed at 8, they stayed there with me until 9:30. The dealership even let me bring my dog in to run around so my wife wouldn't have to sit in the car with her. Overall, great experience. More