
Newburgh Toyota
Newburgh, NY

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1,049 Reviews of Newburgh Toyota
A headache I would definitely recommend this DEALERSHIP to any one because my mom had a great experience last September. I, however did not. I should have turned I would definitely recommend this DEALERSHIP to any one because my mom had a great experience last September. I, however did not. I should have turned away and left as soon as the sales man told me about his drunken night the night before but I thought he was just trying to lighten the mood. This was not the case. I was rushed into a credit application that resulted in a $362 monthly payment. He expressed to me that it was the best I was going to get. He lied. I was given a better rate else where. I was unsure of the vehicle and at this point, never test drove it. All week I received countless phone calls and text messages pressuring me into a car that I didn't even drive! To my surprise, I loved the car after I drove it. No complaints there. I kept in contact with my sales person and told him I needed the title and bill of sale sent to the financial institution of my choice. The following day when I went into the bank to finalize, the title was never sent over. I went to the dealership to explain what happened and he told me he could not get me a copy until monday but they could put the loan into the same bank and I could leave with the car. I waisted the entire day there and the loan was never completed in time. Not to mention I dropped my car off there, it was a trade in, and told him I needed it back until I get my new car and he locked my keys in the car! So I had no car for two days. Then when I finally went to pick up the car he had already sent my old car to the junk yard without knowing for sure I was able to get the check to purchase the new one. The new car was also left on empty when I finally drove it off the lot. PLEASE NOTE THAT I WILL NOT MENTION ANY NAMES SO I HAVE SELECTED A RANDOM SALES PERSON FROM THE LIST PROVIDED. More
Exceptional Experience! My experience in visiting and purchasing a vehicle at Newburgh Toyota was exceptional. Jake was extremely helpful and me made me feel like a friend ra My experience in visiting and purchasing a vehicle at Newburgh Toyota was exceptional. Jake was extremely helpful and me made me feel like a friend rather than a customer. He was well versed in the product, answering all questions and laying out all alternatives and options in a clear,understanding manner. John was very accomodating, explaining in patient detail the entire financing procedure, step by step. It was such a positive experience, I brought my partner with me to pick up the vehicle, he ended up buying one also!! More
Good People Our sales rep. Tom Relyea was kind patient and work out a great deal for my 75 year old mother... We cant thank the Newburgh Toyota team enough... We Our sales rep. Tom Relyea was kind patient and work out a great deal for my 75 year old mother... We cant thank the Newburgh Toyota team enough... We are a returning customer to Newburgh Toyota and we will be returning again... Thanks again Tom Tony Jaczko and Doris Jaczko More
Friendly, Enthusiastic, and Stress-free After my father's passing in the spring, this was my first time buying a car without him. Joe met my mother and me at the desk and four hours later I After my father's passing in the spring, this was my first time buying a car without him. Joe met my mother and me at the desk and four hours later I was driving home in a new RAV4! From the beginning of my visit, Joe asked excellent questions to understand my needs and wants in a new Toyota. The conversation was easy going and as a result we were able to narrow down my decision. He was also attentive to my mother's comfort who was along for moral support ensuring she had water and explaining information thoroughly. The test drive course was well though out and he had extensive knowledge about the car and its features. During the purchasing process, Joe made sure to dot ever i and cross every t and was able to give me two amazing purchasing deals. In the end, Joe helped me sync my phone to the Bluetooth feature and went over all features before I left the dealership. Buying a new car is exciting but also a little bit scary but my visit was nothing like the car buying nightmares people often speak of - I would recommend this dealership and salesman Joseph Gonzalez to anyone for a hassle-free and enjoyable car buying experience. Thank you, Joe! More
Great experience Janice was wonderful. The whole process of buying my new car took no more than an hour or two. They had the car I wanted (Blue FRS). The "No Haggle" S Janice was wonderful. The whole process of buying my new car took no more than an hour or two. They had the car I wanted (Blue FRS). The "No Haggle" Scion setup works great. I was offered a fair trade in for my old car. I had researched a fair price beforehand and they beat it by a bit. Janice handled all the insurance & registration flawlessly as a Pro. Sid closed the deal. It was a pleasure to work with Sid. He's "Old School" NO GAMES! Ask for Janice when you go. GOOD STUFF! More
Positive and Professional My entire experience at Newburgh Toyota was positive! The people there were very friendly and professional. Marc in the sales department made me feel My entire experience at Newburgh Toyota was positive! The people there were very friendly and professional. Marc in the sales department made me feel comfortable from the moment I walked into the dealership. He was very knowledgeable, extremely helpful and genuinely nice. I also worked with Douglas Bell, a sales manager who made the entire process of buying a car actually enjoyable. I ended up buying a 2015 Corolla from them and I have been very happy with the purchase. I would, without hesitation recommend, Newburgh Toyota for anyone interested in an honest and positive experience. More
great dealership through and through! Awesome people in every department. They take whatever time the customer needs and go above and beyond requests - all with no pressure! Very easy to Awesome people in every department. They take whatever time the customer needs and go above and beyond requests - all with no pressure! Very easy to deal with and great inventory! Was able to take the vehicle home the same day. More
Salesman Jake Booth I enjoyed meeting with Mr.Booth. He was as professional as he was knowledgeable about the car I was interested in (Rav4). He had the car ready at the I enjoyed meeting with Mr.Booth. He was as professional as he was knowledgeable about the car I was interested in (Rav4). He had the car ready at the time we agreed on and went over everything with me. He was very courteous and helpful. I hope you continue to employ men of this caliber. I am enjoying my new car and Jake told me if I need any help, just call Him. More
The best... confirmed it by shopping elsewhere We (as a family) tend to only purchase our vehicles from Toyota & specifically Newburgh Toyota... & makes one a bit complacent. We recently decided t We (as a family) tend to only purchase our vehicles from Toyota & specifically Newburgh Toyota... & makes one a bit complacent. We recently decided to purchase a small SUV at a lower price point than Toyota offers for specific purposes.... It did make us appreciate Nelson and Frank - our favorite duo even more! Their level of service is beyond compare. More
Great The service was great! They were patient with me and taught me a few things about buying vehicles. I would recommend this shop to everyone! I love my The service was great! They were patient with me and taught me a few things about buying vehicles. I would recommend this shop to everyone! I love my car! More