Newins Bay Shore Ford
Bay Shore, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Revised review Leased an Edge, took it home 6/1/19. The salesman was Matthew, (which is already checked off when I began this review) Victor took the test drive wi Leased an Edge, took it home 6/1/19. The salesman was Matthew, (which is already checked off when I began this review) Victor took the test drive with me, and sat with me when it was time to sign all the paperwork on May 31st At no time was I told that Victor was my sales rep, I asked Victor where Matt was and he said he left because he had something to do, when in actuality Matt was in his office with another customer. Price was good Other than a mix up with VIN number, paperwork incorrect meaning invoice that was presented to me at the time of signing was the wrong one. Payment reflected was $337 which was incorrect The correct one has since been given to (payments of ($252) me. That is all More
Very polite and knowledgeable staff. They keep you informed and they were able to get me serviced quickly. My experience with the service staff has always been very positive and I have They keep you informed and they were able to get me serviced quickly. My experience with the service staff has always been very positive and I have recommend Newins service to others. More
Great experience. Never had a sales person that was so great... No one was pushy. Very friendly and Very Helpful With all our questions we had. experience. Never had a sales person that was so great... No one was pushy. Very friendly and Very Helpful With all our questions we had. More
Unprofessional service I do not appreciate being gaslighted by the staff. Previous work left the media/phone SYNC feature not working. Technician took the car. Magically wor I do not appreciate being gaslighted by the staff. Previous work left the media/phone SYNC feature not working. Technician took the car. Magically works! More
Substantial Salesman mat Brooks made my lease experience very easy from start to finish. The Newins family should be proud to have Mat in their employ. Salesman mat Brooks made my lease experience very easy from start to finish. The Newins family should be proud to have Mat in their employ. More
Solid certified pre owned purchase experience We were referred to Salesman Tom who lived up to his reputation. He was personable, knowledgeable about the product line and listened to our family’s We were referred to Salesman Tom who lived up to his reputation. He was personable, knowledgeable about the product line and listened to our family’s needs. More
Regular Servicing I thought I made an appointment online for my regular servicing but when I got to the service area I was told that I had not actually made the appoint I thought I made an appointment online for my regular servicing but when I got to the service area I was told that I had not actually made the appointment. They were great, they got me right in and performed the servicing while I waited. More
excellent came here for a hassle free ability to consider purchasing a new car. ended up getting a great deal, second time for this dealership in 6 years. came here for a hassle free ability to consider purchasing a new car. ended up getting a great deal, second time for this dealership in 6 years. More
Excellent, fast service! Rodney Vera was my sales consultant and he’s amazing! Friendly, extremely knowledgeable and not pushy! I’m in love with my new Ford Explorer and could Rodney Vera was my sales consultant and he’s amazing! Friendly, extremely knowledgeable and not pushy! I’m in love with my new Ford Explorer and couldn’t have asked for a better experience. I would recommend everyone to this dealership. More
Incompetent and unresponsive Try someone else, these guys are awful. Service took 4 trips, 2 tows and almost 20 days to fix an issue that should’ve been fixed in the first visit Try someone else, these guys are awful. Service took 4 trips, 2 tows and almost 20 days to fix an issue that should’ve been fixed in the first visit More