Newport Lexus

Excellent Professional and experienced. You feel comfortable with all questions asked and answers received. Service department staff are very friendly and poli Professional and experienced. You feel comfortable with all questions asked and answers received. Service department staff are very friendly and polite to meet your needs. More

The best car dealer experience I have ever had. It is easy to provide good service when everything goes right. It is harder to deal with issues when problems pop up. Excellent, world class custome It is easy to provide good service when everything goes right. It is harder to deal with issues when problems pop up. Excellent, world class customer service and true concern for my situation. Simply outstanding! More

Great experience Craig Jones was great! He rendered the best service among the 4 dealerships I was working with. Very quick to respond and got me the best deal. Tha Craig Jones was great! He rendered the best service among the 4 dealerships I was working with. Very quick to respond and got me the best deal. Thank you More

Prompt and Phenomenal! Gary really took the time and was so efficient throughout the whole process. I have never had such phenomenal service from a salesman or dealership! Gary really took the time and was so efficient throughout the whole process. I have never had such phenomenal service from a salesman or dealership! More

Efficient and Responsive Alberto was so responsible and took care of me and my car very well. He let me know of the progress and courteous and efficient. Alberto was so responsible and took care of me and my car very well. He let me know of the progress and courteous and efficient. More

Great service as always! Albert Lara has handled the service of my Lexus since I purchased from Newport Lexus and has always made sure that I was receiving service as needed a Albert Lara has handled the service of my Lexus since I purchased from Newport Lexus and has always made sure that I was receiving service as needed and not anything extra that I didn't need. It is a pleasure to be able to trust the people I work with especially Albert. More

The customer experience is BEST in CLASS. My Service Advisor is Dave Clayton and he is World Class. The vision of Good!!! Dave is the reason "Why" I return to Newport Lexus for service. My Service Advisor is Dave Clayton and he is World Class. The vision of Good!!! Dave is the reason "Why" I return to Newport Lexus for service. More

Albert got me in and out and back to work in record time - then called me ahead of scheduled completion time telling me the car was washed and ready to pick up. Just the best. I love my LS-460 second one I h - then called me ahead of scheduled completion time telling me the car was washed and ready to pick up. Just the best. I love my LS-460 second one I have owned and the Newport Beach Lexus dealership is just the best. r More

Great Service They take care of business, get you a loaner car and have you on your way. The service technicians are knowledgeable and the experience was a great o They take care of business, get you a loaner car and have you on your way. The service technicians are knowledgeable and the experience was a great one. More

Great service!! Albert was As always great and answered all our questions. Took the car in around 9:30 am and got it back by 1 pm. Thanks to Albert he had also a cour Albert was As always great and answered all our questions. Took the car in around 9:30 am and got it back by 1 pm. Thanks to Albert he had also a courtesy car ready when dropped in the car. More