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Newton Ford South

Shelbyville, TN

4.9
1,211 Reviews
Here at Newton Ford South, we aim to be the number one automotive solution for Ford drivers throughout Shelbyville, Tullahoma, Fayetteville TN and Lewisburg TN. We accomplish that goal by offering a vast array of vehicles, no-stress auto financing and exceptional car service and repairs. That way, you can take care of your many automotive needs all under one roof! You'll have your choice among our inventory of safety-conscious, dependable and family-friendly [new Ford models. Take the time to visit our Shelbyville showroom to get behind the wheel of a new Ford F-150, Escape, Explorer, F-250 or Fiesta today. You'll fall in love with the Ford's eye-catching style, confident performance and premium quality, tech-driven interiors. If a new vehicle isn't in the cards, then browse our current selection of Certified Pre-Owned Ford models and used cars from top automakers. Regardless of make or model, each used vehicle has been thoroughly inspected to guarantee its quality to drivers like you! Whatever your needs or budget, a perfect new or car always awaits at Newton Ford South proudly serving drivers in Shelbyville, Tullahoma, Fayetteville TN and Lewisburg TN!
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2811 Hwy 231 N

Shelbyville, TN

37160

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Showing 1,211 reviews

July 30, 2023

Clay is the best! I went with the idea of just seeing what they had. He asked what I wanted and liked and disliked, along with my budget. He found the perfect one for More

by Coryb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Robinson, Clay Smith
Jul 31, 2023 -

Newton Ford South responded

Thank you so much for your wonderful review! We are thrilled that Clay had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Cory, and we thank you for choosing Newton Ford South!

July 27, 2023

I bought a new 2020 Edge ST, my second form Newton Ford. When in the process I told the finance guy I wanted the BEST and longest bumper to bumper warranty Ford had and I did NOT want an aftermarket warrant More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belinda Dunavant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Castro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ford
Jul 28, 2023 -

Newton Ford South responded

Hi Tom, Thank you for taking the time to share your feedback with us. We are so sorry that your recent service visit was disappointing, and we want to make this right. I understand that our Owner/Operator, Mike Castro, has spoken with you again, scheduled a follow-up service visit, and is working with you to rectify this situation. Thank you for giving us the chance to do so! Sincerely, Katie R.

July 25, 2023

Nice people. Helped me get a car and also helped me get the price I wanted. Overall 10/10 More

by Np
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Moore
Jul 26, 2023 -

Newton Ford South responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 23, 2023

Very helpful in locating the car that I wanted. Did a good job in negotiating the price. More

by michaelcarroll77
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Pardo
Jul 24, 2023 -

Newton Ford South responded

Thanks for your review, Michael! We're thrilled to hear that we could help you get the right vehicle at the right price!

July 22, 2023

Excellent dealership! Our salesman, Mr. Bobo did a fantastic job and this dealership made sure we got the vehicle we wanted. The finance manager was helpful and not pushy. More

by derekwilcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Durr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Robinson
Jul 24, 2023 -

Newton Ford South responded

Thank you so much for taking the time to share your feedback with us, Derek. We are delighted to learn about your positive experience with Mr. Bobo, and congratulations on your new car! Please let us know if there's anything we can do to improve your experience in the future.

July 21, 2023

Chase and Newtorn Ford were fantastic to deal with. They were very patient with us, helped us with all of our questions and went above and beyond to help us. We greatly appreciate everything. More

by mcdornmike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Newton Ford South responded

Hello, Mike! Customer service is always our number one priority, and we're happy to hear that Chase met your expectations. Thank you for choosing Newton Ford South, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2023

Recently purchased a Buick Enclave from Newton Ford. The selection was very good. Staff was kind and receptive. Mr. Bobo was easy to work with and ensured I received the sale I was happy with. More

by ldkelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Newton Ford South responded

Thank you so much for your kind words, and for taking the time to leave us feedback! We'll be sure to pass along your compliments to Mr. Bobo and the rest of our team.

July 15, 2023

Chase did an excellent job helping me find a car for my teenage daughter. I had a great experience at Newton Ford South!!😁 More

by Shaungrant1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Newton Ford South responded

Thanks for your review, Shaun! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Chase was able to help you find the right car for your daughter. Thank you for choosing Newton Ford South!

July 13, 2023

Over a month ago the gentleman in finance assured me the gap company had been notified by the dealership to respond to my claim. Now the maintenance warranty wasn't cancelled so more delays. The Gap company More

by tcbanks0015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Robinson
Jul 13, 2023 -

Newton Ford South responded

Hi Timothy, Thank you for sharing your feedback with us. We are sorry for the delays and miscommunications that occured during this process. We are glad we could help make sure the claim was processed, but that's all we can do in this case. We wish you all the best. Sincerely, Katie R.

Jul 15, 2023 -

tcbanks0015 responded

Explain to me why I am not receiving the maintenance warranty check? Isnt it mine to desperse to the Credit Union? They have already received 10,149 dollars?

Jul 17, 2023 -

Newton Ford South responded

Hi again, Thank you for responding. The Gap policy does not reimburse anything to the customer. If you have any further questions, please reach out to our managers about this policy so that they can further explain it to you. Thank you again. Sincerely, Katie R.

Jul 17, 2023 -

tcbanks0015 responded

Its not the Gap cancellation its aleeady been paid out. Its the maintenance warranty contract. Ill come by the dealership to pick it up today.

July 12, 2023

The staff at Newton went above and beyond to ensure I walked out with the perfect car that fit my needs, wants, and budget. Alex was amazing answering all my questions and seeking out answers for me. Tha More

by mari.marley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Robinson, Alex Pardo
Jul 13, 2023 -

Newton Ford South responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Alex and all of us at Newton Ford South are glad to have you as a customer.

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