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Niello Acura
Roseville, CA
1,209 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 1,209 reviews
July 27, 2026
Neilo Acura sales mgr SAM PAI approve your trade and Sign up he said give me wrong number you need down payment and DISRESPECTFUL. to me. But I give all my details plate number and Honda financial. That’s wh up he said give me wrong number you need down payment and DISRESPECTFUL. to me. But I give all my details plate number and Honda financial. That’s what my wife said let’s go home . And my daughter hug me and cry. If next time if not approve don’t ask people go to our place and don’t be MAD. Sales mgr SAM PAI you need to respect your customers. More
by Edmon
Employees Worked With
Sales MGR SAM PAI
July 27, 2026
Process was easy and quick there was no pressure and the deal was exactly as presented! deal was exactly as presented! More
by SACVILLEGAS
Verified CustomerEmployees Worked With
July 02, 2026
Mr. Der Xiong went above and beyond for our family, and his kindness truly stood out. He made a special trip back to work just so we could see the car we were hoping to buy for our daughter as a gift to ce his kindness truly stood out. He made a special trip back to work just so we could see the car we were hoping to buy for our daughter as a gift to celebrate her completion of premed school. That gesture alone meant a lot to us. Throughout the entire process, he was patient, attentive, and genuinely listened to what we needed. He took his time explaining everything without ever making us feel rushed. Even when there was an unexpected delay with the paperwork—and I was already running late for my shift—he stayed committed and worked with the team to make sure everything was finished properly. His dedication, care, and professionalism turned what could have been a stressful experience into a memorable one. We are truly grateful for the way he treated us, and I would happily recommend him to our friends and family. More
by pnx08
Employees Worked With
Der Xiong
July 01, 2026
It was so easy to find exactly what we wanted here. Our 2026 MDX is a dream! Great price too! We would definitely recommend this dealership to anyone looking to purchase a new car. Our 2026 MDX is a dream! Great price too! We would definitely recommend this dealership to anyone looking to purchase a new car. More
by LIKETOROCK
Employees Worked With
June 30, 2026
Nathan helped me on day one. Nathan is outstanding! Did not buy that day, but returned the next day. Nathan was working with other customers, so Brian helped us on day 2. Brian a Nathan is outstanding! Did not buy that day, but returned the next day. Nathan was working with other customers, so Brian helped us on day 2. Brian also did a great job. Both were no pressure, very pleasant to work with. I do not like the car buying process, but Nathan and Brian made it pleasant. More
by STE_VAN7
June 25, 2026
Brian was very patient, kind, relatable and attentive to my car buying needs. His approach is very humane and natural when conversing. Also, I’m appreciative his communication over the time I was considerin my car buying needs. His approach is very humane and natural when conversing. Also, I’m appreciative his communication over the time I was considering purchasing. More
by LARRISE.LANE
June 23, 2026
He was wonderful. Walked me through everything on the car, back and forth between a few cars. When decided, he set me up with my phone, even came in on his day off to Walked me through everything on the car, back and forth between a few cars. When decided, he set me up with my phone, even came in on his day off to finalize the deal. I'm a salesrep too and I know sometimes you have to go above and beyond to help a customer. Some do and some don't. He DID! He is a prize to Acura! He even went over some highlights he liked in the manual. Most people don't even LOOK in the manual! I would highly recommend him to others. More
by LILMIKEY.DS
June 22, 2026
I had a very pleasant experience here at Niello Acura. Der was very helpful and most professional. Der was very helpful and most professional. More
by SHAWNJ420
June 19, 2026
Bash and the employees at the dealership were wonderful. They took care of me and my families needs. They were ever professional and honest about the deal. Answered every question I had. I would recommend t They took care of me and my families needs. They were ever professional and honest about the deal. Answered every question I had. I would recommend them to my family and friends. And we will be back for my wife’s car ☺️ More
by MAYODEVIN28
June 15, 2026
Michael was great and made the buying experience very enjoyable. It was a no pressure buy which I really appreciated. enjoyable. It was a no pressure buy which I really appreciated. More
by KAREN97
Employees Worked With
