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Niello Acura
Roseville, CA
1,137 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 1,137 reviews
March 04, 2026
I had an incredible experience working with Nick Shaffer on the purchase of my new/ised BMW X5. From the start, Nick was incredibly patient. I ask a lot of questions and he took the time to answer every que on the purchase of my new/ised BMW X5. From the start, Nick was incredibly patient. I ask a lot of questions and he took the time to answer every question without any pressure. Nick’s kind and professional demeanor made the entire process stress-free and enjoyable. When working with Nick, I truly felt he cared about my needs and made sure to communicate with me through the whole process. If you want a caring and helpful Sales Advisor that truly puts your needs first, look no further! Nick is your guy! More
by Chris Houston
Employees Worked With
March 04, 2026
Excellent customer service. .Everyone i talk to was nice..It was my first time there and they made it easy with no pressure to buy a vehicle..Thanks to sale consultant Der Xiong .Everyone i talk to was nice..It was my first time there and they made it easy with no pressure to buy a vehicle..Thanks to sale consultant Der Xiong for walking me through the process..Will be looking forward to do business in the future. More
by Mikey2681
March 03, 2026
This is my favorite dealership. Every person I talked to there were professional and knowledgeable, eager to help and solve any questions, besides being gentle, honest, and with gre Every person I talked to there were professional and knowledgeable, eager to help and solve any questions, besides being gentle, honest, and with great customer service skills. More
by GABRIELA_CABRER
Verified CustomerMarch 02, 2026
Acura is a great dealership with great and knowledgeable staff who cares about the customers wants and needs. staff who cares about the customers wants and needs. More
by PHENGHER16
Employees Worked With
March 01, 2026
MIchael Herrera did a great job helping me purchase my used car. It had been 13 years since I bought a car and things have really changed. He was very knowledgeable, patient and understanding. I would abs used car. It had been 13 years since I bought a car and things have really changed. He was very knowledgeable, patient and understanding. I would absolutely use him again in the future. More
by PAINTINGMANN
Employees Worked With
March 01, 2026
This is the seventh car. I have leased from Niello Acura. I wouldn’t go anywhere else. That should say it all. I have leased from Niello Acura. I wouldn’t go anywhere else. That should say it all. More
by LAR
February 28, 2026
This dealership makes sure your taken care of and makes the transaction easy to get through. the transaction easy to get through. More
by DANIELLE_HUMES2010
February 28, 2026
Lance did a great job of showcasing the car without providing any undue pressure. He sent me a video of the car prior to the purchase which allowed me to compare it to other vehicles during my search. providing any undue pressure. He sent me a video of the car prior to the purchase which allowed me to compare it to other vehicles during my search. More
by TNDROFR10
Employees Worked With
February 24, 2026
The team was very professional and helpful. They met all my needs and expectations. Highly recommended They met all my needs and expectations. Highly recommended More
by VoltDvr
February 23, 2026
Very helpful from start to finish. I asked a lot of questions and they were not phased at all. I would recommend them to friends and family I asked a lot of questions and they were not phased at all. I would recommend them to friends and family More
by dvaughn
