Niello Acura

Worst ever, bought a new high end SUV, $ 80K, it was defective, won't replace. defective, won't replace. More

We’ve purchased 3 Acuras from Niello Acura and the MDX 2026 is our fourth. Each time our experience has been relatively quick, very professional and easy to understand and work with. Each time everythin 2026 is our fourth. Each time our experience has been relatively quick, very professional and easy to understand and work with. Each time everything went smoothly, and James, Gary and Mike were great to work with for our purchase this time. We are elderly and they were patient with all our questions. We would also like to give a thank you to Matthew the service advisor We brought our previous MDX in for a service call. He too was very helpful accommodating and a pleasure to work with. He gave us a loner and it convinced us we needed a newer model. More

Easy process and great sales experience . Chris.Knutson was very helpful. Purchased my previous car from him too. Chris.Knutson was very helpful. Purchased my previous car from him too. More

Excellent service by him and the team at Niello Acura in the purchase of my new Acura ADX Advance A Spec the purchase of my new Acura ADX Advance A Spec More

Guess the best that we found the truck we wanted there. So far it is a gem. We were treated with respect and all made the deal work for us. Kudos! So far it is a gem. We were treated with respect and all made the deal work for us. Kudos! More

I recently purchased a 2017 Nissan Altima from Niello Acura. Before taking delivery of the vehicle, I raised two concerns with the sales team: An unusual noise coming from the engine The air condition Acura. Before taking delivery of the vehicle, I raised two concerns with the sales team: An unusual noise coming from the engine The air conditioning not cooling properly I was assured there were no issues and told I could return the vehicle if any problems persisted. Unfortunately, both issues have continued. I took the car to a certified mechanic, who identified the noise as a faulty engine mount and confirmed the A/C system is not functioning correctly. I returned to Niello Acura hoping they would honor their word and address the problems. Instead, I was told there’s nothing wrong with the car — completely disregarding the mechanic’s findings. I’m extremely disappointed with the lack of accountability and poor after-sale service. I bought this car in good faith, reported the issues before finalizing the purchase, and expected better from a reputable dealership. More

Brian was great. We were all taken care of and felt he was honest with us. We were all taken care of and felt he was honest with us. More

My entire experience with Niello was quick, professional and easy. Everything went smoothly, and both Chris and Ron were great to work with. Appreciate their approach and professionalism. This is why I a and easy. Everything went smoothly, and both Chris and Ron were great to work with. Appreciate their approach and professionalism. This is why I am a repeat customer! More

Salesperson was too pushy, didn't give my wife and I any privacy when we were trying to talk about the car at the table. Didnt know much about the car, didn't really let us enjoy and look over the car befor privacy when we were trying to talk about the car at the table. Didnt know much about the car, didn't really let us enjoy and look over the car before purchasing it. Wouldn't recommend that sales guy to my enemy More

The sales, finance and service teams at Niello are outstanding. Jonathan and Mike made the buying process super easy. I will definitely continue to come here! outstanding. Jonathan and Mike made the buying process super easy. I will definitely continue to come here! More