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Niello Acura
Roseville, CA
1,000 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 1,000 reviews
July 01, 2023
Mike took the lead in resolving an electrical issue on my new MDX. All functioning well. new MDX. All functioning well. More
by MCIOC
Verified CustomerEmployees Worked With
July 01, 2023
Staff in service department is awesome! Everyone is nice and helpful. Your use of technology is amazing. I enjoy seeing my car on the lift by video and having the mechanic walk me through t Everyone is nice and helpful. Your use of technology is amazing. I enjoy seeing my car on the lift by video and having the mechanic walk me through the inspection. It helps me trust the process. The use of email and texts is also great! Long time customer but this time I got my first loaner vehicle. Very great! Got me a chance to test a car I'm thinking of buying. Went back and saw Jonathan Martinez in sales to talk about car differences. He was nice and helpful. More
by williamwann
Employees Worked With
Other Employees :
The woman who got me the loaner vehicle. I didn't get her name. 5 Stars., Chris Logan
July 01, 2023
muy buen diler me atendieron muy bien gracias jonathan nos vemos pronto boy por otro carro nos vemos pronto boy por otro carro More
by CAMILORIVERA319
Employees Worked With
July 01, 2023
Jonathan Martinez, was awesome! I would buy a car from him again. Thanks again Jonathan I would buy a car from him again. Thanks again Jonathan More
by NTHOMASWITHROW
July 01, 2023
Very friendly, knowledgeable, very personable and caring. From the time I drove into the parking lot I drove away with my vehicle in about 3-4 hours. From the time I drove into the parking lot I drove away with my vehicle in about 3-4 hours. More
by PAULSHEPHERD3005
June 30, 2023
I got there on time. I was serviced on time. The car was ready when you said it would be. All and all a nide experance I was serviced on time. The car was ready when you said it would be. All and all a nide experance More
by WOODFIELD1774
Employees Worked With
June 30, 2023
Gary gives great customer service. Always super helpful and does his best to accommodate you. Always super helpful and does his best to accommodate you. More
by 4stockmans
Employees Worked With
June 30, 2023
Very patient and courteous Took the time to explain the issues and resolution Everything was resolved as expected the issues and resolution Everything was resolved as expected More
by SANDENBOB
Employees Worked With
June 30, 2023
Gary Smedstad was very helpful in assisting me with the repairs and maintenance needed on my Acura MDX. He was patient and thorough in explaining to me the work that needed to be done and assisted me in g repairs and maintenance needed on my Acura MDX. He was patient and thorough in explaining to me the work that needed to be done and assisted me in getting a rental car during the service. He communicated frequently about the progress of my service and even assisted with an after hours pick up to accommodate my work schedule. I have worked with him for years and have always gotten this level of quality, consistent service. Thank you Gary and team! More
by SHERRIEMARLETTE
Employees Worked With
June 30, 2023
The service representatives are always positive and easy to understand. Spencer delivered excellent service! I only gave 3-stars due to the price of services. Your standard labor charges are way too high an to understand. Spencer delivered excellent service! I only gave 3-stars due to the price of services. Your standard labor charges are way too high and I will take this into serious consideration for future service needs. More
by rmhealy2
Employees Worked With
Spencer Penrose
