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Niello Acura
Roseville, CA
1,001 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 1,001 reviews
June 15, 2023
Great follow-up by Gary. Updated me as we went. Had a problem after which he really helped resolve in a most accommodating way. Updated me as we went. Had a problem after which he really helped resolve in a most accommodating way. More
by COLLEEN.JACQUES
Verified Customer
June 15, 2023
went in with no appointment, they took great care of me. awesome team, my only choise for vehicle service is here awesome team, my only choise for vehicle service is here More
by ctowle
Employees Worked With
June 15, 2023
We recently moved and this was our first time at Niello Acura. We had an excellent experience and would highly recommend them. Acura. We had an excellent experience and would highly recommend them. More
by Robert and Kammie
June 15, 2023
Great customer service, from welcoming greeter and adviser Mike Lyman. Every items worked was clearly explained. adviser Mike Lyman. Every items worked was clearly explained. More
by boefina
Employees Worked With
June 15, 2023
Friendly and supportive customer service. Good availability for scheduling. Love the new text system to review and approve recommendations in real time and great updates. Good availability for scheduling. Love the new text system to review and approve recommendations in real time and great updates. More
by shar_shar_binks
Employees Worked With
June 15, 2023
Wonderful experience and customer's service. Good communication with the service department on items that needs attention. The waiting was little longer than expected but worth it. Good communication with the service department on items that needs attention. The waiting was little longer than expected but worth it. More
by MOHAN
Employees Worked With
June 15, 2023
Very fast service. Problem with the car was found and quickly repaired. Michael Lyman took care of me. He was very polite and great to work with. I will be using Niel Problem with the car was found and quickly repaired. Michael Lyman took care of me. He was very polite and great to work with. I will be using Niello Acura in the future. More
by roykrz31
Employees Worked With
June 15, 2023
Very helpful staff. The work was done on time and done well. Also the waiting area was very comfortable with water and snacks available. Very happy with the service The work was done on time and done well. Also the waiting area was very comfortable with water and snacks available. Very happy with the service More
by pglatham
Employees Worked With
Spencer Penrose
June 15, 2023
Ask for Yana, she’s absolutely the best! ! This is my 2nd vehicle I have purchased from Niello Acura and specifically requested Yana. 😀 She definitely went above and beyond. Thanks again fo ! This is my 2nd vehicle I have purchased from Niello Acura and specifically requested Yana. 😀 She definitely went above and beyond. Thanks again for the great help! Danielle More
by daniellecope
Employees Worked With
Brian Bladow, Yana Esipciuc
June 15, 2023
The Best Dealership I've ever experienced! ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outs ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outstanding and a People Person!! PS: My Acura TLX Loves Niello Acura Too!! "Five *****!!" Thanks, Mel More
by melkino
Employees Worked With
Other Employees :
Chris Logan, Spencer Penrose
