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Niello Acura

Roseville, CA

4.8
1,001 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,001 reviews

June 14, 2023

the experience of buying a car from here was great. this is my 3rd Acura and first time buying from Niello Acura. the team was great Lance, Pedro and Randy. More

by TONYPRAKASH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
Jun 21, 2023 -

Niello Acura responded

Tony, So glad to hear your recent car-buying experience at Niello Acura was such a great one! It was a pleasure working with you and we will make sure to pass your thanks along to Lance, Pedro, and Randy! Please do not hesitate to reach out if there is anything we can assist you with in the future.

June 13, 2023

I came back to this dealership to trade in my MDX for another one. I always come here for service. More

by VILMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Chris Knutson I just wanted to Thank you for taking care of my daughter Vanessa she was so happy with the service she received from you. I appreciate you taking care of her and for making the process c More

by Lauram_143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Service was outstanding! They make sure to take care of you and keep you updated throughout the service. Special shout-out to Mike! More

by ARTIOMBOYCR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

There was some confusion about which repairs my car needed. Nonetheless, Robert Gutshall was professional, upfront, and able to clear up the discrepancy. I appreciate that he also ensured there were no More

by Nav Athwal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Niello Acura responded

We apologize for the confusion, Nav! We're glad to know that Robert was able to clear up any discrepancies in a professional manner. Thank you for trusting us with you vehicle and please let us know if there is anything we can assist you with in the future!

June 12, 2023

Great customer service and no pressure sales are why we keep coming back to Niello Acura More

by STaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

This dealership is very friendly, nice, and understanding. They are patient and will work with you. They are very sincere and honest, and very considerate. They made me feel good about purchasi More

by JALARRYO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
Jun 14, 2023 -

Niello Acura responded

Thank you for taking the time to walk us through your recent experience purchasing a used vehicle from Niello Acura! It's wonderful to know that our team provided you with such friendly and low-pressure customer service and helped you to get behind the wheel of a vehicle that worked for you. Please let us know if any questions or concerns come up in the future!

June 11, 2023

Thorough review of my vehicle and clear itemization of the service that was needed for the repairs. More

by GHILLIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Exceptional service as always my service was prompt, efficient and done to my satisfaction couldn’t ask for more. More

by BBBGIRL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 11, 2023

A well respected and trusted dealership for which I have been coming back time after time. More

by arroyo3890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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