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Niello Acura
Roseville, CA
1,000 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 1,000 reviews
June 11, 2023
They always take good care of the car and me as a customer. I like coming for service just for the piece of mind that things will be handled well all around. customer. I like coming for service just for the piece of mind that things will be handled well all around. More
by mishabella18
Verified Customer
June 11, 2023
Another awesome experience working with Joshua G at the service center. He is always quick to respond, communicates well by thoroughly explaining recommended services with no pressure. I will definitely be service center. He is always quick to respond, communicates well by thoroughly explaining recommended services with no pressure. I will definitely be returning back. More
by ERINAMUNIZ
Employees Worked With
June 11, 2023
As always the customer service is very good and the service departments heads up information for work needing to be addressed on the vehicle being serviced made the maintenance experience smooth and pr service departments heads up information for work needing to be addressed on the vehicle being serviced made the maintenance experience smooth and professional. I appreciate being able to depend on your dealership for a smooth service experience whenever we have the need. Thank you, More
by bruce
Employees Worked With
Spencer Penrose
June 10, 2023
Good Service Dept. The service advisor was prompt, work on the car (rear brakes replaced) was completed on time . I do notice some squeaking now though, that I didn't h The service advisor was prompt, work on the car (rear brakes replaced) was completed on time . I do notice some squeaking now though, that I didn't hear before. So not sure if the sound emanates form the new rear brakes or the front brakes- which were replaced a year or so earlier. More
by DCARAH
Employees Worked With
June 10, 2023
Excellent Robert was very attentive and understood the process well, which he communicated very well to me process well, which he communicated very well to me More
by mariondowney18
Employees Worked With
June 10, 2023
Excellent customer service by my service advisor Mike and technician, even sent me a short video of the actual brake inspection 🏆 technician, even sent me a short video of the actual brake inspection 🏆 More
by ESTRADA0805
Employees Worked With
June 10, 2023
Service person was great. My issue is the car & no spare. That is something that would have made me reconsider the car. My issue is the car & no spare. That is something that would have made me reconsider the car. More
by HEIDIASTEPP
Employees Worked With
June 10, 2023
The Niello team is always helpful and takes time to review repair options and details. review repair options and details. More
by RICK.SPENCER
Employees Worked With
June 10, 2023
Greeted with smiles and friendly attitude, as always! Was informed that my visit was covered under a warranty I was unaware of, so that made my day! Went back inside to ask a question and another servi Was informed that my visit was covered under a warranty I was unaware of, so that made my day! Went back inside to ask a question and another service advisor handled it, no waiting! Thanks! More
by drbudwalker
