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Niello Acura

Roseville, CA

4.8
1,000 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,000 reviews

June 09, 2023

Friendly, honest and trustworthy. I would recommend not only the service, but purchasing a car here is also a great experience More

by JACCURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Powers, Spencer Penrose
Jun 14, 2023 -

Niello Acura responded

We cannot thank you enough for your recommendation! It is always such a pleasure working with you and it's great to know that our sales and service teams have always provided you with such a friendly, honest, and trustworthy experience. Thank you for your support!

June 09, 2023

The Manager, Pedro and salesperson, Roy Valdez, Brian in finance, were very personable, professional and extremely helpful and accommodating. Very Pleasant business transaction! More

by LUCYTOSTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Pedro Valverde
Jun 14, 2023 -

Niello Acura responded

Thank you for taking a moment to leave us a review, Lucy! We will make sure that Pedro, Roy, and Brian all see that you mentioned them. Please let us know if there is anything else we can assist you with in the future!

June 09, 2023

Great experience, amazing customer service. Everyone involved in the sale made sure I was taken care of. More

by TORREZ2200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

One of the best experiences in buying a car . Team at Niello Acura was outstanding. More

by LEDGAR0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

My service was great! Robert was efficient and also did my inside car detail himself😊 More

by RPANTAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

100% great service. Great and proper service and well explained details of car summary and repairs. I give the service excellent review. More

by green_sa49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Employees are always courteous, timely and get the job done. They keep me informed and car wash is great. More

by pbatynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Gary is great. He’s helped me last few times I’ve been in. He explains everything that’s going to be done and then explains the results. I never feel pressured. Wil More

by Kellyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Very timely and they kept me well informed on the work that needed to be done. More

by JMIAH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Niello Acura responded

Glad to know that our team made your recent service visit such an efficient one and kept you informed throughout the process. We look forward to assisting you when it's time for your next service!

June 08, 2023

Great job as usual. I have had 2 Acura's in 33 years. I had my Legend for 14 years, 214K miles and I still sold it for $4300. My MDX is 19 years old and just rolled ove More

by LINDA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Niello Acura responded

Linda, Thank you for taking the time to walk us through your recent service visit. We're glad to know that you appreciated our waiting room and car wash, as well as our professional and friendly team. Your kind words are much appreciated and we look forward to working with you again in the future!

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