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Niello Acura
Roseville, CA
1,000 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 1,000 reviews
June 07, 2023
Great and quick service. Everyone is kind, efficient, and explains problems well. I highly recommend using Niello Acura for all your car service needs! Everyone is kind, efficient, and explains problems well. I highly recommend using Niello Acura for all your car service needs! More
by LLOKPAYNE
Verified CustomerEmployees Worked With
June 07, 2023
Service is Great! ! Staff has always been friendly, efficient, helpful and knowledgeable!! Gary Smedstad is great to work with!! Glad he is our service rep!!! ! Staff has always been friendly, efficient, helpful and knowledgeable!! Gary Smedstad is great to work with!! Glad he is our service rep!!! More
by nonniehr
Employees Worked With
June 07, 2023
Yana Esopciuc and Chris Knutson were super helpful, very attentive, friendly, and made the experience very nice. attentive, friendly, and made the experience very nice. More
by cboliard99
June 05, 2023
Appt 5/23/23 was very disappointing to brake inspection. Actual report ending to me was incomplete documentation. Brakes & rotors recommended but to not annotation the actual brake linings measured in MM or Actual report ending to me was incomplete documentation. Brakes & rotors recommended but to not annotation the actual brake linings measured in MM or documentation to rotors actual wear. On 6/5/23i had a recent second brake inspection elsewhere and documented as front pads at 10mm, rear pads at 6-7mm. I plan to make contact w/mgr at Roseville Niello Acura On 4/27/23 visit battery failed inspection was replaced. I had battery replaced 5/13/20.Per my file. It seems I should have not paid for battery on 4/27/23. I asked service advisor to research prior work order history for prior battery replacement and he stated he found nothing. Anna Hernandez More
by Anna
Employees Worked With
June 04, 2023
Easy to treat a car in and buy my Rdx here. No pressure easy to buy. I’m enjoying the car No pressure easy to buy. I’m enjoying the car More
by SHEEHANMIKE1
Employees Worked With
June 04, 2023
Chris Knutson and Brian Powers were amazing to deal with while purchasing our 2023 Acura TLX Type S! We walked on the lot, pointed at the exact car we wanted. And drove away with it. Brian stayed late with while purchasing our 2023 Acura TLX Type S! We walked on the lot, pointed at the exact car we wanted. And drove away with it. Brian stayed late with us to make sure we got the best rate possible. Chris was extremely polite, professional, and not pushy in any way. Also, very entertaining to talk with. We love our new car. More
by Braydon Goetz
June 03, 2023
Best car buying experience EVER! Chris and the whole team were amazing, dealership was clean, cars were clean, everyone was friendly and was overall a great experience! They will fin Chris and the whole team were amazing, dealership was clean, cars were clean, everyone was friendly and was overall a great experience! They will find the perfect car for you without pushing you to buy it, very professional. More
by AMANDA_HENRY
June 03, 2023
Friendly, works well with customers. And make you feel good about your purchase. Helpful, Awesome And make you feel good about your purchase. Helpful, Awesome More
by PADILLA80M
Employees Worked With
June 02, 2023
Definitely I recommend this dealership. Very professional. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to Very professional. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. That was my experience with Niello Acura in Roseville. More
by S.KHABYUK
