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Niello Acura

Roseville, CA

4.8
1,000 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,000 reviews

May 31, 2023

Location is easy to locate. Friendly staff. Clean area. they explain services well. Vert friendly More

by OP_AY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

overall went well for a recall on seat belts. just took a little longer than expected but was able to get a car wash! More

by tfd
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
May 31, 2023

Our 2016 RLX has been serviced at Niello Roseville since we purchased it. The car looks like new and runs as well as it did when we drove it off the lot the first time. At almost 90K miles we are constantl More

by hshempp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
Jun 08, 2023 -

Niello Acura responded

Thank you for trusting our Roseville team with your RLX! Your continued trust and loyalty mean so much to our service staff and it's amazing to hear that your vehicle still runs like it did the first time you drove it off the lot. We look forward to continuing to serve you for years to come!

May 31, 2023

Josh Gustafson was awesome. He offered me loner which was very helpful to me while my vehicle was being serviced. He has great customer service and a true professional. More

by genevar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Niello Acura responded

Thank you for taking the time to call out Josh's great work! We're glad to know that you appreciated the loaner and his professional customer service. See you next time!

May 31, 2023

They are very prompt and friendly. Their technicians stay on schedule and I am informed at every step. More

by ARTSIEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Logan
May 31, 2023

Always impressed with overall Experience. Mike was great to work with. Will be back again for future needs. More

by THIRDPEDAL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Our salesman, Lucas, was very knowledgeable and helpful. Pedro was also really great to work with. Highly recommend! More

by SCOTT@CONNEKTLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde, Lucas Lee
May 31, 2023 -

SCOTT@CONNEKTLLC.COM responded

Thank you guys. You were both really great!

May 30, 2023

Robert Gutshall was the service writer I worked with. He came out to my car and asked if I had someone I was working with, I did not. I did not wait for my car to be serviced, so he texted me on the pr More

by klpw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Niello Acura responded

Thank you for taking the time to walk us through your recent service experience working with Robert! We're thrilled to know that he was quick to help you and kept you in the loop. We will make sure to let him know that you appreciated his knowledge and low-pressure attitude. See you next time!

May 30, 2023

Johnathan Martinez was a super amazing salesman, he’s very knowledgeable . Very friendly n superb salesman. More

by D.MEKMORAKOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow
May 30, 2023

Excellent experience with salesperson Johnathan he was terrific help, great customer service n very knowledgeable. More

by D.MEKMORAKOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow
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