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Niello Acura
Roseville, CA
1,198 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 1,198 reviews
June 23, 2023
Always impressed by professionalism of Dealership as. A whole . Great service from start to finish A whole . Great service from start to finish More
by THIRDPEDAL64
Verified CustomerEmployees Worked With
June 23, 2023
Chris was professional, courteous and went above and beyond to take care of me. He makes it easy to do business with Neillo beyond to take care of me. He makes it easy to do business with Neillo More
by FEWELL.ANTHONY
June 23, 2023
Great buying experience. Took a lilbit of time to get into finance but once I was there it was quick. Great job! Took a lilbit of time to get into finance but once I was there it was quick. Great job! More
by MARK_RAYRAY
June 23, 2023
An overall great experience, fantastic customer service and knowledgeable technicians who work fast and are very helpful. and knowledgeable technicians who work fast and are very helpful. More
by kylesauer
Employees Worked With
Other Employees :
Bud, Terry Caudle, Chris Logan, Spencer Penrose
June 23, 2023
Very good experience buying our new Acura RDX and trading in our 2016 Honda Pilot. Thanks for your help. in our 2016 Honda Pilot. Thanks for your help. More
by HEATHS
June 23, 2023
Everyone is so helpful - great attitudes. Appreciated Yana taking the time to show me the new vehicles when she was already so busy Appreciated Yana taking the time to show me the new vehicles when she was already so busy More
by debbief0
June 23, 2023
Great service! Spencer took great care of me, I was just a couple minutes past closing on pickup and he stayed so I could get my car. Spencer took great care of me, I was just a couple minutes past closing on pickup and he stayed so I could get my car. More
by EMILIE.KAUFFMAN
Employees Worked With
Spencer Penrose
June 23, 2023
I went in to the parts dept. to pickup touchup paint for my car, I asked the parts rep about getting new floor matts for my car because one of them has a small whole, He sent m to pickup touchup paint for my car, I asked the parts rep about getting new floor matts for my car because one of them has a small whole, He sent me to Spencer who checked my service information and the matts were still on warranty? Yeahhh!!! Great customer service!! The floor matts are on order. More
by kcorriea1240
Employees Worked With
Spencer Penrose
June 22, 2023
I had an appointment at 7:45 am & was told to be sure & be in time. I was there exactly on time but no one got to me until 8:20 am I was told a shuttle could take me home & was leaving in three minutes. Fi be in time. I was there exactly on time but no one got to me until 8:20 am I was told a shuttle could take me home & was leaving in three minutes. Fifteen minutes later I checked & was told that the shuttle had left & had also left one other person behind. Thankfully a service tech called Lyft for me. About four hours later instead of calling me the service tech emailed about the problem with my vehicle. If I had not been on the internet I would have never known he had tried to contact me. Aside from that the part needed for my vehicle is on back order & there is no known time line as to when it will be in. . More
by PATHOUGE
Employees Worked With
