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Niello Acura
Roseville, CA
1,196 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 1,196 reviews
June 09, 2023
100% great service. Great and proper service and well explained details of car summary and repairs. I give the service excellent review. Great and proper service and well explained details of car summary and repairs. I give the service excellent review. More
by green_sa49
Verified CustomerEmployees Worked With
June 08, 2023
Great job as usual. I have had 2 Acura's in 33 years. I had my Legend for 14 years, 214K miles and I still sold it for $4300. My MDX is 19 years old and just rolled ove I have had 2 Acura's in 33 years. I had my Legend for 14 years, 214K miles and I still sold it for $4300. My MDX is 19 years old and just rolled over 200K. I looks great and runs well. I hope to keep it for at least a few more years. I am driving a lot less these days. Since you moved from Madison Ave. it is harder for me to schedule the time to sit in the waiting room while waiting for service. I made a few calls since I was surprised to hear the price of oil changes has gone up so much. I concluded that if I was going to pay the same price for the oil change I wanted to have a nice waiting room and I get a car wash I picked you!!! Plus everyone is always so professional and friendly and the facility is clean. Linda Bigler, TheCOACH www.lindabigler.com More
by LINDA80
Employees Worked With
June 08, 2023
My service was great! Robert was efficient and also did my inside car detail himself😊 Robert was efficient and also did my inside car detail himself😊 More
by RPANTAGES
Employees Worked With
June 08, 2023
Very timely and they kept me well informed on the work that needed to be done. that needed to be done. More
by JMIAH3
June 08, 2023
One of the best experiences in buying a car . Team at Niello Acura was outstanding. Team at Niello Acura was outstanding. More
by LEDGAR0
Employees Worked With
Other Employees :
Randy Reading, Gary Harmon
June 08, 2023
Gary is great. He’s helped me last few times I’ve been in. He explains everything that’s going to be done and then explains the results. I never feel pressured. Wil He’s helped me last few times I’ve been in. He explains everything that’s going to be done and then explains the results. I never feel pressured. Will continue to ask for him as my advisor. More
by Kellyp
Employees Worked With
June 07, 2023
Yana Esopciuc and Chris Knutson were super helpful, very attentive, friendly, and made the experience very nice. attentive, friendly, and made the experience very nice. More
by cboliard99
June 07, 2023
Service is Great! ! Staff has always been friendly, efficient, helpful and knowledgeable!! Gary Smedstad is great to work with!! Glad he is our service rep!!! ! Staff has always been friendly, efficient, helpful and knowledgeable!! Gary Smedstad is great to work with!! Glad he is our service rep!!! More
by nonniehr
Employees Worked With
June 07, 2023
Great and quick service. Everyone is kind, efficient, and explains problems well. I highly recommend using Niello Acura for all your car service needs! Everyone is kind, efficient, and explains problems well. I highly recommend using Niello Acura for all your car service needs! More
by LLOKPAYNE
Employees Worked With
June 05, 2023
Appt 5/23/23 was very disappointing to brake inspection. Actual report ending to me was incomplete documentation. Brakes & rotors recommended but to not annotation the actual brake linings measured in MM or Actual report ending to me was incomplete documentation. Brakes & rotors recommended but to not annotation the actual brake linings measured in MM or documentation to rotors actual wear. On 6/5/23i had a recent second brake inspection elsewhere and documented as front pads at 10mm, rear pads at 6-7mm. I plan to make contact w/mgr at Roseville Niello Acura On 4/27/23 visit battery failed inspection was replaced. I had battery replaced 5/13/20.Per my file. It seems I should have not paid for battery on 4/27/23. I asked service advisor to research prior work order history for prior battery replacement and he stated he found nothing. Anna Hernandez More
by Anna
Employees Worked With
