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314 Reviews of Niello Acura - Service Center
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June 24, 2023
With the several emails sent for a service appointment, follow-up on confirming the appointment, checking to see how the appointment was, and even a one-page copy of the receipt sent by email (with no deta follow-up on confirming the appointment, checking to see how the appointment was, and even a one-page copy of the receipt sent by email (with no detail at all), why not automatically follow with an email copy of the full service receipt. That would be very helpful, as many people save things electronically these days (or want paper and a PDF). I always have to ask for one later or scan it myself. I couldn't find a way to access it on the website either, which would be fine, I'd be glad to pull a copy that way myself. Thank you! All else was great. More
by sylviadoyle99
Verified CustomerEmployees Worked With
June 24, 2023
Josh was on point with his customer service. It is very much appreciated. Thank you It is very much appreciated. Thank you More
by KTHOSKINS.58
Employees Worked With
June 24, 2023
Great sevice appointment. I worked with Brian who is a great service writer. Totally happy with my appointment. The car was was a nice added touch, as was the plethora of I worked with Brian who is a great service writer. Totally happy with my appointment. The car was was a nice added touch, as was the plethora of snacks in the waiting area. More
by ANDREWKYOUNGS
Employees Worked With
June 24, 2023
Chris was really helpful in explaining the recommended service for our car to last long. I'll absolutely recommend Niello Acura, top notch, prompt and excellent service. service for our car to last long. I'll absolutely recommend Niello Acura, top notch, prompt and excellent service. More
by Earl
Employees Worked With
Chris Logan
June 24, 2023
The service center was able to provide me with a same day appointment, they found the problem and fixed it. appointment, they found the problem and fixed it. More
by AROGDEN89
Employees Worked With
June 23, 2023
Great service! Spencer took great care of me, I was just a couple minutes past closing on pickup and he stayed so I could get my car. Spencer took great care of me, I was just a couple minutes past closing on pickup and he stayed so I could get my car. More
by EMILIE.KAUFFMAN
Employees Worked With
Spencer Penrose
June 23, 2023
Been a customer since 2007 always great service, always on time and very professional wouldn’t go anywhere else. on time and very professional wouldn’t go anywhere else. More
by jclinemartinez
June 23, 2023
I’ve been to other places and the price, communication and amenities of the waiting room are hands down the best! and amenities of the waiting room are hands down the best! More
by sambrose42
Employees Worked With
