Niello Audi - Service Center

my service advisor. Hector is exceptional and taking care of my needs. he takes the pain out of a service call. Hector is exceptional and taking care of my needs. he takes the pain out of a service call. More

The dealership exceeded my expectations, providing excellent customer service (by Diane Ponce) and her manager, Alex. I’m very pleased with my purchase and will definitely return when it comes to buyi excellent customer service (by Diane Ponce) and her manager, Alex. I’m very pleased with my purchase and will definitely return when it comes to buying another vehicle. More

Always great service at this location. Very happy with how I am taken care of. Very happy with how I am taken care of. More

Omead was always great to talk to for my car’s maintenance. He knows things well and explains them to me well maintenance. He knows things well and explains them to me well More

I bought a car from this dealership in May and have already taken it back twice due to a crackling noise in the headliner and it still isn’t fixed. I rarely drive the car and the check oil light came o already taken it back twice due to a crackling noise in the headliner and it still isn’t fixed. I rarely drive the car and the check oil light came on. While getting the oil change, the filter(s) looked like they haven’t been changed for years! There was another issue right after purchasing the vehicle but at least the sales manager tried to rectify that situation. More

I have been bringing my 2011 Audi S4 here since I got it. Always great service. Always great service. More

Very efficient process. We were pleased with the service provided. All of the staff are courteous and helpful. We were pleased with the service provided. All of the staff are courteous and helpful. More

Dain is so very pleasant to deal with as a service coordinator; service department has always been professional and timely in repairs. coordinator; service department has always been professional and timely in repairs. More

Dain is the best! I’ve been with him since 2007!!! He is always very thorough! I’ve been with him since 2007!!! He is always very thorough! More

Mr. Anwar addressed my concerns immediately and provided me with answers to all my technical questions. He was in communication with me through the entire process whether it was an email, text or phone cal me with answers to all my technical questions. He was in communication with me through the entire process whether it was an email, text or phone call. After receiving my car back in a timely manner, Mr. Anwar made sure to follow-up with me twice to make sure all issues were resolved. His professionalism and knowledge base were impressive. From purchasing to service with Mr. Anwar, it has been a privilege to work with the Niello Audi family. More