Niello BMW Elk Grove

I recently had the pleasure of working with Anthony at BMW, and I can’t speak highly enough of the experience. From the moment I arrived, Anthony made me feel welcomed and valued as a customer. His kindne BMW, and I can’t speak highly enough of the experience. From the moment I arrived, Anthony made me feel welcomed and valued as a customer. His kindness, professionalism, and genuine care for my needs stood out immediately. Anthony took the time to explain everything clearly, answered all of my questions with patience, and ensured that I felt comfortable throughout the entire process. He went above and beyond to keep me informed and made sure the service experience was smooth and stress-free. It’s rare to come across someone who combines efficiency with such warmth and sincerity. Anthony is a true asset to the BMW team, and it’s clear he takes great pride in delivering top-tier customer service. Thank you, Anthony, for making my visit such a positive one, you truly set the standard for what excellent service should look like. More

The test drive was easy to set up, the sales rep, Matt Jardine, was easy to work with and knowledgeable. Finance process was fast and easy - really like the web based paperwork signing. Overall great ex Jardine, was easy to work with and knowledgeable. Finance process was fast and easy - really like the web based paperwork signing. Overall great experience More

Excellent, courteous and Professional service with proper help and advice in making the Purchase of BMW 540i easy and pleasant help and advice in making the Purchase of BMW 540i easy and pleasant More

Although I drove over 3 hours to get to the dealer, but it worth the drive. it worth the drive. More

Nilo BMW elk Grove is a wonderful dealership. I love all the beautiful cars. Anthony was fantastic to work with. I highly recommend anyone looking for a vehicle to buy from here. Thank you. I love all the beautiful cars. Anthony was fantastic to work with. I highly recommend anyone looking for a vehicle to buy from here. Thank you. More

My first BMW purchase and my salesman TOM was the best. No pressure, he understood exactly what I was looking for and found my perfect car at another BMW dealership and had it delivered the following day. No pressure, he understood exactly what I was looking for and found my perfect car at another BMW dealership and had it delivered the following day. The overall purchasing experience was top rate. I got an excellent trade in value for my previous car which was a bit unexpected and very much appreciated. More

First time buying a BMW and Moh made this experience amazing. Everyone there made us feel welcomed. amazing. Everyone there made us feel welcomed. More

Mo was amazing, he was straight forward and gave his experience on the bmw I purchased. Very honest and very kind. He felt more like a brother helping his sister buy her first car: thanks mo! experience on the bmw I purchased. Very honest and very kind. He felt more like a brother helping his sister buy her first car: thanks mo! More

Car was not in ready to sell condition. Anthony helped a lot to make it right so I would love to work with him again, but the inspection/service department did NOT take it serious to make s Anthony helped a lot to make it right so I would love to work with him again, but the inspection/service department did NOT take it serious to make sure it was road safe. After purchase, major repairs were luckily found within the 7 day window and luckily it was repaired. However, the service department knew the car had unsafe tires, but instead of changing them or mentioning it to sales, they tried to sell me new tires the week after selling the car! I would not work with this dealership again, but if I do, it will be with Anthony. More

Salesman always a professional and treats us with kindness. Working with Neillo BMW is always a pleasurable experience kindness. Working with Neillo BMW is always a pleasurable experience More