The Niello Team did a great job making our recent
purchase a positive experience. We worked with Matt, Pooja, Alejandra and Po. Each took great care of us and we’d recommend the Niello team upon look
purchase a positive experience. We worked with Matt, Pooja, Alejandra and Po. Each took great care of us and we’d recommend the Niello team upon looking for your next BMW. Thanks Niello!
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by Matthew.penny
Jun 28, 2026 -
Niello BMW Elk Grove responded
We’re thrilled you enjoyed your recent purchase of a used BMW 540 and appreciate your recommendation. It was a pleasure to have Matthew and Pooja assist you. Thank you for your kind feedback.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I had a great experience at this dealership from start to
finish. The staff was friendly, knowledgeable, and never made me feel pressured during the buying process. They took the time to answer all my questi
finish. The staff was friendly, knowledgeable, and never made me feel pressured during the buying process. They took the time to answer all my questions, explain my options clearly, and helped me find the perfect vehicle for my needs and budget.
The entire process was smooth and efficient, and the customer service exceeded my expectations. I especially appreciated their honesty, professionalism, and attention to detail. It's refreshing to work with a team that genuinely cares about customer satisfaction.
I highly recommend this dealership to anyone looking for a hassle-free car-buying experience. I will definitely return for future purchases and service needs.
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by EDWINR485
Verified Customer
Verified Customer
Other Employees Tagged:
Jerome Duco
, Tommy Choonhaurai
Jun 24, 2026 -
Niello BMW Elk Grove responded
It’s wonderful to hear that our team made your used BMW M4 purchase smooth and pressure-free. Thank you for highlighting our honesty, professionalism, and attention to detail. We look forward to welcoming you back for future purchases and service visits.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Matt is very knowledgeable and personable.
He made sure I found the right vehicle for me.
He made sure I found the right vehicle for me.
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by George
Verified Customer
Verified Customer
Other Employees Tagged:
Tommy Choonhaurai, Timothy Dooley
Jun 14, 2026 -
Niello BMW Elk Grove responded
It’s fantastic to know Matthew helped you find the right BMW with his expertise and personable approach. Please reach out if we can assist you again in the future.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Great experience!
The team was accommodating and met my requests, especially after my first choice was not exactly what met my needs.
The team was accommodating and met my requests, especially after my first choice was not exactly what met my needs.
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by LESBOOGEE
Verified Customer
Verified Customer
Jun 12, 2026 -
Niello BMW Elk Grove responded
Thanks for sharing about your experience with Niello BMW Elk Grove. Elisa, Matthew, and our team appreciate your business and hope to see you again soon!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Matthew was very friendly and very helpful.
BMM Dealers Tse Pei at El Grove it’s clean eat in Staff or friendly
BMM Dealers Tse Pei at El Grove it’s clean eat in Staff or friendly
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by HOANG4444
Verified Customer
Verified Customer
Mar 28, 2026 -
Niello BMW Elk Grove responded
It’s great to hear Matthew provided such friendly and helpful service. Thank you for noting our clean facility and welcoming team at our Elk Grove location. Enjoy your used BMW X3!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Hello:
One of the best car buying experiences of my life
[I have bought a lot of cars over the years]. I felt like they were working with me and I got a fair deal.
-Greg
[I have bought a lot of cars over the years]. I felt like they were working with me and I got a fair deal.
-Greg
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by GMSTEVENS23
Verified Customer
Verified Customer
Other Employees Tagged:
Tommy Choonhaurai, Finance guy was aces too!
Mar 18, 2026 -
Niello BMW Elk Grove responded
It’s great to hear you enjoyed one of your best car buying experiences. We’re glad the BMW 330 process felt fair and collaborative. We appreciate your feedback and look forward to helping you again in the future.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Matt was great!
He was genuinely helpful to ensure we were taken care of. We had a strange check engine light come on during our Genius appointment and he and the se
He was genuinely helpful to ensure we were taken care of. We had a strange check engine light come on during our Genius appointment and he and the service team got it figured out quickly. They gave us a loaner car for the weekend and delivered our new vehicle all the way to Rockln once it was ready. A+ service to Matt and everyone involved!
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by RON.BOWLIN
Verified Customer
Verified Customer
Mar 07, 2026 -
Niello BMW Elk Grove responded
It’s fantastic to hear your feedback about MATTHEW and our service team. We’re glad we could quickly address that check engine light during your Genius appointment and provide a loaner car until your new BMW was ready. Delivering it to Rockln was our pleasure and we appreciate the A+ rating.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Just purchased a 2019 530e.
Actually a pleasant buying experience. Post sale assistance was especially good, with detailed technical help (this car is complex!). Parts was also
Actually a pleasant buying experience. Post sale assistance was especially good, with detailed technical help (this car is complex!). Parts was also very helpful and responsive in getting us a second key. Overall a good dealership I would recommend and use again.
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by iiijds
Other Employees Tagged:
Mark in parts
Feb 23, 2026 -
Niello BMW Elk Grove responded
Thank you for sharing your experience with the 2019 BMW 530e purchase. We’re glad the buying process was smooth and that our team could provide detailed post sale assistance and a quick key replacement. We appreciate your recommendation and look forward to welcoming you back.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Top Notch BMW Team; Sales, Finance, Tech Support &
Service. Our experience with entire staff has been exceptional.
Service. Our experience with entire staff has been exceptional.
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by smakfan
Service Price Transparency
Dec 10, 2025 -
Niello BMW Elk Grove responded
Thanks for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I am very satisfied with my car-buying experience.
The team was kind, honest, and patient, and they made the whole process easy and comfortable.
The team was kind, honest, and patient, and they made the whole process easy and comfortable.
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by OKART18
Verified Customer
Verified Customer
Other Employees Tagged:
Tommy Choonhaurai
Dec 09, 2025 -
Niello BMW Elk Grove responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131