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Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
581 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 581 reviews

January 30, 2026

My experience was great with niello bmw Pooja thakur madam help me alot to grab the deal More

by sehajthabal34
Recommend Dealer
Yes
Employees Worked With
POOJA THAKUR
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 29, 2026

Very good person and helpful i think she is the best person in bmw pooja thakur know how to talk with customer More

by gurpreetsainigopu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
POOJA THAKUR
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 29, 2026

Pooja mam it’s helPs me a lot very good staff and I also buy next car bmw Elk Grove niello More

by Sainirajveer1717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
POOJA THAKUR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pooja Thakur
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Jan 29, 2026 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 27, 2026

The dealership did a great job in all aspects of the buying experience. I would highly recommend them to anyone interested in purchasing a car. More

by MPOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
MOH MOSSA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2026 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 26, 2026

I have great experience with this dealership. The team was very professional, Trasparent and respectful specially pooja. I definitely recommend her if you are looking best customer Services. More

by Rupinder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
POOJA THAKUR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2026 -

Niello BMW Elk Grove responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 26, 2026

Excellent help! CJ and Essex really helped me to feel supported and valued. I easily recommend them both. More

by DRWOODRUFF
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

Niello BMW Elk Grove responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 20, 2026

My previous rating was 2 stars but since then Alexis has followed up quite well so I rate him 5 stars now More

by PTRNISHI
Recommend Dealer
Yes
Employees Worked With
ALEXIS GALINDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 20, 2026

I had ozzy from sales assist me in a potential purchase and he was patient and helpful throughout the whole process with any questions i had, very professional and would work him again the future. More

by Gerardo G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH VO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 20, 2026

Top-notch customer service. CJ Phan was very helpful in every step of the purchase of my BMW X5. Thanks CJ!!! More

by BOBMAN66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2026 -

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 19, 2026

They called me and made me aware of available deals. Process went fairly smoothly and delivered my car and picked up my current car More

by DNRUSU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2026 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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