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Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
486 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 486 reviews

September 01, 2025

Anthony is great overall. We will surely come back when we are ready to purchase our electric vehicle. More

by ge.ming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANTHONY IBARRA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 01, 2025

Really appreciated the car delivery and genius support to our home, thank you very much More

by MARISSA.M.CHO
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWARD RICHARDSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
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Sep 01, 2025 -

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

August 31, 2025

Very friendly staff. Excellent customer service. They truly care about you and your vehicle and helps with any car problem you have. More

by iwuhenry5055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Rivera
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Aug 31, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

August 31, 2025

it was a good experience but when it came down to having the car delivered i had to go back and pick it up after 3 days of waiting More

by FBUENO58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MATTHEW JARDINE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We do apologize for the wait and appreciate your patience. We hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

August 29, 2025

He was very patient with me. He showed me 2 different style of the type of car I was interested in. He asked one of the dealers to show me how much will it costs me - monthly More

by jaze.ril4811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/ advisor Richard Mendez
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Aug 29, 2025 -

Niello BMW Elk Grove responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello BMW Elk Grove to be a positive one. Please don't hesitate to reach out if you need anything else. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

August 28, 2025

Elisa and Nora were amazing. I would highly recommend them. Very knowledgeable and professional. Not only were the sales staff amazing the service department was/is impeccable More

by SAVRSEA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ELISA GALA
5.0
This rating includes all reviews, with more weight given to recent reviews.
NORA MEACHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Niello BMW Elk Grove responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

August 23, 2025

Bobby was fantastic to work with. Very informative. The entire process when smoothly. Thank you. More

by RICHGUY101
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
BOBBY PHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

August 22, 2025

I traded in my vehicle and was really happy with the value and purchased 2025 M340i. Can’t think Niello BMW ELK GROVE enough. Everybody involved in the process was incredibly helpful and friendly. Thank More

by Faisalnazar01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sotomayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
MOH MOSSA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massoud Qayoumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY IBARRA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

August 17, 2025

Hands down the best dealership in the Elk Grove Auto Mall! Huge thank you to Anthony, he was very helpful, patient, and professional. If you’re looking for a car he’s your guy. More

by soyaee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY IBARRA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2025 -

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

August 17, 2025

Try to sell you additional products than car and also will sell you third party warranty claiming as BMW More

by SMARTHBEHL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MATTHEW JARDINE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angad Chhina
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Niello BMW Elk Grove responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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